Start a new comparison
Delete

Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 570 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around23
  • Customer service16
  • Their customer service16
  • Variable price scam15
  • Given the runaround10
Delete
  • 0 ISSUES RESOLVED
  • 134 TOTAL REVIEWS
  • $23.8K CLAIMED LOSSES
  • $625 AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices

No items

Customers don't like

  • Customer service3
  • Having to use western union for payment1
  • Non exist cst svc1
  • Paying for services not given1
  • Service not starting in the time frame given1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.