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Direct Energy

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2.5
  • 5 ISSUES RESOLVED
  • 625 COMPANY RESPONSES
  • 655 TOTAL REVIEWS
Rank
32 out of 844
in Utility category
Rating Details
Customer service
Staff
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    00:16
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
71 reviews
1.4
71 reviews
1.2
36 reviews
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 249 TOTAL REVIEWS
Rank
152 out of 844
in Utility category
Rating Details
Customer service
Staff
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    250
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    03:58
  • ISSUES RESOLVED
    9%
Top Products and Services
1.2
46 reviews
1.1
21 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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