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Direct Energy
Eversource

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Direct Energy

Direct Energy

Has verified representatives
2.5
  • 5 ISSUES RESOLVED
  • 676 COMPANY RESPONSES
  • 711 TOTAL REVIEWS
Rank
35 out of 1055
in Utility category
Rating Details
Customer service
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:16
  • ISSUES RESOLVED
    0%
Top Products and Services
1.3
82 reviews
1.5
75 reviews
1.5
47 reviews
Eversource

Eversource

1.3
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 353 TOTAL REVIEWS
Rank
175 out of 1055
in Utility category
Rating Details
Customer service
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    375
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    04:00
  • ISSUES RESOLVED
    22%
Top Products and Services
1.3
68 reviews
1.2
44 reviews

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