Start a new comparison
Delete

Direct Energy

Utility
Has verified representatives
  • 6 ISSUES RESOLVED
  • 595 COMPANY RESPONSES
  • 606 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
3.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Initial contract price 7
  • Price 3
  • Not waiting on hold to long 3
  • Idea of a cost savings 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around8
  • Variable price scam7
  • Their customer service5
  • Given the runaround5
  • Outrageous billing4
Delete
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $51.8K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Robbed 3
  • Raped 2
  • Swa promotion 1
  • Crammed 1

Customers don't like

  • Price changes3
  • Promotions2
  • Rate creep and the cramming1
  • Huge rate increase scam1
  • Customer service1

Products by Energy Plus Holdings

Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel