Direct Energy vs Duke Power Company

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Direct Energy

Utility
Has verified representatives
  • 5 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.3
Customer service
Staff
Website
Diversity of Products or Services
Billing Practices
  • Initial contract price 7
  • Idea of a cost savings 3
  • Not waiting on hold to long 3
  • Price 3
  • Possiable savings 2

Customers don't like

  • False promises and run-around23
  • Customer service16
  • Their customer service16
  • Variable price scam15
  • Given the runaround10

Products by Direct Energy

No items

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  • 0 ISSUES RESOLVED
  • 2 TOTAL REVIEWS
  • $269 CLAIMED LOSSES
  • $269 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Staff
Website
Diversity of Products or Services
Billing Practices

No items

Customers don't like

No items

Products by Duke Power Company

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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