PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Direct E Cig and Tristar Products as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Direct E Cig

Direct E Cig

Not enough votes
Tristar Products

Tristar Products

Has Verified Representatives
2.2
Direct E Cig
Tristar Products

Direct E Cig and Tristar Products Overview

Total reviews
90
347
Company responses
0
115
Issues resolved
0
0

Direct E Cig and Tristar Products Consumer Ratings

Rank
108 out of 225 in Cigarettes and Tobacco category
291 out of 3029 in E-commerce category
Customer service
No votes
303 in category
Product or Service Quality
No votes
382 in category
Website
No votes
547 in category
Exchange, Refund and Cancellation Policy
No votes
366 in category

Direct E Cig and Tristar Products Rating Details

Customer service
No votes
1.5 (75 reviews)
Reviewer's quote

No items

I have tried calling your customer service number (1-973-287-5172) to get the return authorization number. However, the line is continually busy. The product "Power Legs" is definitely right for neither myself nor my husband...

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Product or Service Quality
No votes
1.6 (60 reviews)
Reviewer's quote

No items

I want to return the product which did not work for me. I am well within the 30-day trial period. In order to return the product I need a return authorization number from Customer Service, but I am not able to contact them not by phone nor by e-mail...

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Website
No votes
1.8 (55 reviews)
Reviewer's quote

No items

Searched all over their website all parts links take you to a air fryer oven with no way to search for parts numbers or order replacement parts. They offer a chat with us link that I waited 7 minutes for anyone to come on the line to waste more of my time. If you buy one of these and something...

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Exchange, Refund and Cancellation Policy
No votes
1.2 (54 reviews)
Reviewer's quote

No items

...I RECEIVED THE INCOMPLETE GRILL YET HAVE NOT RECEIVED THE PRODUCTS PLEASE CANCEL/REFUND MY ORDER # 2152C-2020-18525-004 WITHIN THE NEXT 5 DAYS OR I WILL CANCEL MY PAYMENT..

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Direct E Cig and Tristar Products Pros and Cons

Pros
No votes
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • Quick response to my problem
Cons
No votes
  • Customer service no help at all
  • No customer service
  • Horrible customer service and products

Direct E Cig and Tristar Products Most Positive Reviews

Top rated reviews
No votes
5

I get channel 9-1 perfectly but the other (2) local channels, WESH 2 (NBC) and WKMF-TV 6 (CBS) will not come thru. Do I...

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No votes
5

I purchased my Grill from Sam's Club on February 1, 2019 and quite frankly has just never got hot enough to cook...

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Direct E Cig and Tristar Products Most Critical Reviews

Lowest rated reviews
No votes
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

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No votes
1

Just bought the pressure cooker but returning it as not happy with the reviews! Too much money for it to be a piece if...

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Direct E Cig and Tristar Products Latest Reviews

Recent published reviews
No votes
1

TOTALLY DISSATISFIED WITH CONTACT INFORMATION.
PLEASE SEND ME THE POWER CORD FOR THE SMOKELESS GRILL,
I WILL NEVER ORDER F...

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No votes
No votes

I didn't get the second rack, handles or basket with my order. I hope there isn't going to be a problem. Please contact...

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Direct E Cig and Tristar Products Products and Services

Most reviewed product and services
No votes
  • Tristar Products Customer Care (28 reviews)
  • Tristar Products Air Fryer (20 reviews)
  • Tristar Products Power Xl Air Fryer (18 reviews)