Direct Capital vs Greentree Servicing

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Direct Capital

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $8.2K AVERAGE LOSS
1.5
Diversity of Products or Services
Customer service
Staff
Website
Billing Practices
  • Think they are shady 3
  • Staff at direct capitol 1

Customers don't like

  • Hidden fees and misrepresentation of the total contract amount1
  • Julie genest direct capital1

Products by Direct Capital

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Greentree Servicing

Loans and Mortgages
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 790 TOTAL REVIEWS
  • $202.7M CLAIMED LOSSES
  • $1.2M AVERAGE LOSS
1.2
Diversity of Products or Services
Customer service
Staff
Website
Billing Practices
  • No problems with payments 4
  • Terms met 2
  • This company lays to their customers 2

Customers don't like

  • Lack of customer service24
  • Rude staff18
  • Delays in response9
  • Charges for online payment7
  • Unethical5

Products by Greentree Servicing

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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