Direct Buy Warranty vs Service Magic
- Initially the cost of the warranty 4
- Idea 2
- Originally 1
- Turnaround time on claims used to be superior 1
- Sales presentation 1
Customers don't like
- Being on hold and lied to10
- Poor service9
- Being misled and lied to6
- No return calls6
- Poor customer service5
Products by Direct Buy Warranty
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