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Direct Buy Warranty

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.2
Staff
Customer service
Website
Reliability
  • Initially the cost of the warranty 4
  • Idea 2
  • Originally 1
  • Turnaround time on claims used to be superior 1
  • Sales presentation 1

Customers don't like

  • Poor service9
  • Being on hold and lied to9
  • Being misled and lied to6
  • No return calls6
  • Poor customer service5
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 375 TOTAL REVIEWS
  • $85.9K CLAIMED LOSSES
  • $781 AVERAGE LOSS
1.6
Staff
Customer service
Website
Reliability
  • Suck 5
  • Awful 2
  • Pricing 2
  • Service 1
  • Some of the people tried to help 1

Customers don't like

  • Unprofessional staff8
  • Waiting time7
  • Bad customer service5
  • Service never provided5
  • Never fixed problem4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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