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Direct Buy Warranty

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.2
Staff
Customer service
Website
Discounts and Special Offers
  • Initially the cost of the warranty 4
  • Idea 2
  • Turnaround time on claims used to be superior 1
  • Sales presentation 1
  • Originally 1

Customers don't like

  • Poor service6
  • Poor customer service4
  • Prevemted from talking to decsion makers re my claim2
  • Not being paid2
  • No return calls2
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $857 AVERAGE LOSS
1.6
Staff
Customer service
Website
Discounts and Special Offers
  • Pricing 2
  • Taking my car to one place only 1
  • Some of the people tried to help 1
  • Service provided by rodney mchaney 1
  • Service 1

Customers don't like

  • Bad customer service5
  • Waiting time4
  • Unprofessional staff4
  • Never fixed problem4
  • Customer service sucks4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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