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Direct Buy Warranty

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.2
Staff
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Initially the cost of the warranty 4
  • Idea 2
  • Turnaround time on claims used to be superior 1
  • Sales presentation 1
  • Originally 1

Customers don't like

  • Poor service6
  • Poor customer service4
  • Prevemted from talking to decsion makers re my claim2
  • Not being paid2
  • No return calls2
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Safelite Autoglass

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 568 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Staff
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Friendliness off the tech 7
  • Were helpful 3
  • Friendly 3
  • Scheduling was easy and they showed up on time 2
  • Showed up on time 1

Customers don't like

  • Disrespectful technician3
  • Did not do the job right3
  • Customer service3
  • Service2
  • Results personnel2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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