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Direct Buy Warranty

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.2
Staff
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Initially the cost of the warranty 4
  • Idea 2
  • Originally 1
  • Turnaround time on claims used to be superior 1
  • Sales presentation 1

Customers don't like

  • Poor service6
  • Poor customer service3
  • No return calls2
  • Prevemted from talking to decsion makers re my claim2
  • Not being paid2
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Safelite AutoGlass

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Staff
Customer service
Website
Turnaround Time
Exchange, Refund and Cancellation Policy
  • Friendliness off the tech 7
  • Friendly 3
  • Were helpful 3
  • Scheduling was easy and they showed up on time 2
  • Qualified staff 1

Customers don't like

  • Disrespectful technician2
  • Never showed up2
  • No show2
  • Results personnel2
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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