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Direct Buy Warranty

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 119 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.2
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Initially the cost of the warranty 4
  • Idea 2
  • Originally 1
  • Turnaround time on claims used to be superior 1
  • Sales presentation 1

Customers don't like

  • Poor service6
  • Poor customer service4
  • No return calls2
  • Prevemted from talking to decsion makers re my claim2
  • Not being paid2
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Discount Tire

Service Centers and Repairs
  • 1 ISSUES RESOLVED
  • 422 TOTAL REVIEWS
  • $69.7K CLAIMED LOSSES
  • $606 AVERAGE LOSS
1.9
Staff
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Hustle and customer service exhibited by all of the staff 5
  • Free rotate and balance with purchase 2
  • Local offices trying to help 2
  • Prices and the quick service 2
  • Pricing 2

Customers don't like

  • Poor customer service6
  • Humiliating4
  • Mangers do not know how to manage3
  • Repair time too long2
  • Unsafe tire pressures and waiting2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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