PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Direct Buy and Tlg Great Fun as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Direct Buy
Tlg Great Fun

Direct Buy and Tlg Great Fun Overview

Total reviews 204 608
Company responses 0 0
Issues resolved 1 2

Direct Buy and Tlg Great Fun Consumer Ratings

Rank
442 out of 3146 in E-commerce category
35 out of 193 in Gift Cards, Rewards and Cashbacks category
Website
423 in category
34 in category
Customer service
233 in category
9 in category
Product or Service Quality
197 in category
32 in category
Discounts and Special Offers
292 in category
12 in category

Direct Buy and Tlg Great Fun Rating Details

Website
2.1 (15 reviews)
1.7 (58 reviews)
Reviewer's quote

It is a DB preferred resort and it was $2000 less through Direct Buy compared to every other website I checked. To me that's worth the membership fees. My biggest complaint is that sometimes there are problems with the booking and you have to call in, some people are great others don't know how to...

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...I have tried to find a website but Great Fun states Im not a member then why have you charged me? Out $237 so far and maybe more, I only went back to 2019..

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Customer service
1.8 (13 reviews)
2 (60 reviews)
Reviewer's quote

...Customer service was way better before new parent company took over. DO NOT USE DIRECTBUY. They care about one thing and one thing only, taking your hard earned dollars..

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...I called customer service today, and they said they had no record of my ever having called. I spoke to Paul who gave me a confirmation number for the cancellation. He said as a "courtesy" they were mailing me a check for the $50 I was promised...

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Product or Service Quality
2.4 (8 reviews)
1.5 (51 reviews)
Reviewer's quote

However, I was familiar with the markups on the product I bought the membership for and they not only saved me $20,000 on the purchase price of my kitchen cabinets,but also gave me several major upgrades over what I had priced. 2. Not long after I purchased my membership, they closed the showroom...

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...I NEVER AUTHORIZED ANY SERVICE FROM THIS COMPANY[?]. I REPEATEDLY CALLED AND REQUESTED THEY STOP CHARGING ME, BUT THE PERSON WOULD GO INTO SALES MODE. "HAVEN'T YOU RECEIVED YOUR REBATE FORM YET? YOU'LL GET BACK MORE THAN THE $16...

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Discounts and Special Offers
2.1 (13 reviews)
2.1 (42 reviews)
Reviewer's quote

Ordered Brookwood cabinets through DirectBuy. Price was reasonable, but the cabinets were a big disappointment. Lots of problems with quality.

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No items

Direct Buy and Tlg Great Fun Pros and Cons

Pros
No votes
  • With timely rebates and great customer service
  • Get rebates on fun things we like to do
  • Easy money
Cons
  • show room
  • Sales pitch- complete lack of ethics
  • Sales pitch and how it doesnt match this alleged goal
  • Being ripped off
  • Pressure
  • Way they tell you one thing and do another

Direct Buy and Tlg Great Fun Most Positive Reviews

Top rated reviews
5

Totally not true! DirectBuy has a bigger selection! They have several cabinet makers to choose from, they have a...

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5

I don't have any business with tlggreatfun and you should never deduct any fund in my capital one or any of my account...

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4

I've had a membership with DirectBuy for ten years.
I've only had two issues with them I did not find favorable with.
1. T...

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5

Wonderful experience! Most issues that people seem to be having are from NOT LISTENING during the enrollment time. I...

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Direct Buy and Tlg Great Fun Most Critical Reviews

Lowest rated reviews
1

I want to file a formal complaint that after being sold a membership to the Huntsville Al store you have now closed it....

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1

In June, I used Spirit Airline to book tickets for my family. I received a telephone from TLG call shortly after...

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1

Attended one of their presentations in Westchester N.Y.,expecting a tablet,as was promised. The elderly guy was smooth...

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1

I just found out in a frustrating way that this TLG company is actually 2 companies but they present it as one. They hav...

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Direct Buy and Tlg Great Fun Latest Reviews

Recent published reviews
3.9

I use Direct Buy and Direct Buy travel and have saved a lot of money. Mostly by using the quarterly specials. I got an a...

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1

The order was cancelled and still $16.99 charged on 6/16/2020. please refund the amount $16.99 and cancel the order if i...

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No votes

I purchased the membership on 1-11-14 : the "Gold" membership for the amount of $3,990.00 with the promise that I would...

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No votes

I canceled over a year and a half ago and I'm still being charged. I can't them to stop no matter what I do.
Please, if y...

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Direct Buy and Tlg Great Fun Products and Services

Most reviewed product and services
  • Direct Buy Membership (2 reviews)
  • Tlg Great Fun Membership (124 reviews)
  • Tlg Great Fun Rebate (87 reviews)
  • Tlg Great Fun Event Ticket (3 reviews)