PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Direct Buy and Shoppers Advantage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Direct Buy
Shoppers Advantage

Direct Buy and Shoppers Advantage Overview

Total reviews
203
442
Company responses
0
0
Issues resolved
1
2

Direct Buy and Shoppers Advantage Consumer Ratings

Rank
461 out of 3048 in E-commerce category
824 out of 3048 in E-commerce category
Website
469 in category
686 in category
Discounts and Special Offers
364 in category
535 in category
Customer service
273 in category
429 in category
Price Affordability
440 in category
715 in category

Direct Buy and Shoppers Advantage Rating Details

Website
2 (14 reviews)
1.2 (42 reviews)
Reviewer's quote

It is a DB preferred resort and it was $2000 less through Direct Buy compared to every other website I checked. To me that's worth the membership fees. My biggest complaint is that sometimes there are problems with the booking and you have to call in, some people are great others don't know how to...

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...I signed up was to receive a 50 dollar rebate on overpriced Fox Theater tickets from Ticketmaster, for some reason they're linked with the ticketmaster website. I was prompted to call a number and was given a very lengthy and difficult to understand sales pitch, they set me up with an account for 99 cents for...

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Discounts and Special Offers
1.9 (12 reviews)
1.1 (38 reviews)
Reviewer's quote

We recently ordered $21,000 worth of custom cabinets and vanities for our new construction home. As I am a 100% disabled Veteran with severe mobility issues, the vanities were required by Dept of Veterans Affairs to be ADA compliant. This was stressed multiple times. Directbuy ordered vanities that...

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...I did not want any specials or rewards or offers. I told her to fast forward through all of those screens and skip straight to the cancellation screen. Suddenly the woman got a little short and seemed rushed to get off the phone with me...

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Customer service
1.6 (12 reviews)
1.1 (48 reviews)
Reviewer's quote

He would "feel the customer for key information" the most important being if that had Sears or Home Depot quote the job(hint for all you thinking). If so he knew he'd have a sale since their price was so high. that they would say things like "can you really give us the same product for this price...

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Also when I called to cancel the great fun the customer service person said they work for shoppers advantage and I would need to call a different number, yet she gave me a length report on all the great benefits of great fun (even tho she supposedly had nothing to do with the company). After...

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Price Affordability
2.3 (11 reviews)
1.1 (34 reviews)
Reviewer's quote

...Price was reasonable, but the cabinets were a big disappointment. Lots of problems with quality. ..

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Shoppers advantage has no advantages

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Direct Buy and Shoppers Advantage Pros and Cons

Pros
No votes
  • Saving money
  • Messed up
  • Canceling my membership
Cons
  • show room
  • Sales pitch- complete lack of ethics
  • Sales pitch and how it doesnt match this alleged goal
  • Unknown transactions
  • Fraudulent activity
  • Fees

Direct Buy and Shoppers Advantage Most Positive Reviews

Top rated reviews
5

Totally not true! DirectBuy has a bigger selection! They have several cabinet makers to choose from, they have a...

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5

Maybe it is just my nature but before I sign up for anything I ask a lot of questions and LISTEN to what the people are...

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3.9

I use Direct Buy and Direct Buy travel and have saved a lot of money. Mostly by using the quarterly specials. I got an a...

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5

I initially purchased a shuttle ride in Orlando, Florida (through SuperShuttle) and saw the $20 rebate. I called the num...

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Direct Buy and Shoppers Advantage Most Critical Reviews

Lowest rated reviews
1

I want to file a formal complaint that after being sold a membership to the Huntsville Al store you have now closed it....

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1

In Feb or March 2013 I was talked into signing up for Traveler's advantage. I cancelled by phone within the alloted ti...

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1

Attended one of their presentations in Westchester N.Y.,expecting a tablet,as was promised. The elderly guy was smooth...

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1

When I was contacted in July '14 about the Travelers Advantage program, I did the one month trial for $1, but I wasn't a...

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Direct Buy and Shoppers Advantage Latest Reviews

Recent published reviews
No votes

I purchased the membership on 1-11-14 : the "Gold" membership for the amount of $3,990.00 with the promise that I would...

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1

Shoppers advantage has no advantages

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2.3

We recently ordered $21,000 worth of custom cabinets and vanities for our new construction home. As I am a 100% disabled...

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1

I cancelled them after a few months of membership and found out they have been continuously billing me. They refuse to...

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Direct Buy and Shoppers Advantage Products and Services

Most reviewed product and services
  • Direct Buy Membership (2 reviews)
  • Shoppers Advantage Membership (127 reviews)
  • Shoppers Advantage Account (90 reviews)
  • Shoppers Advantage Rebate (3 reviews)