PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Direct Buy and Shoppers Advantage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Direct Buy
Shoppers Advantage

Direct Buy and Shoppers Advantage Overview

Total reviews
Company responses
Issues resolved

Shoppers Advantage was first mentioned on PissedConsumer on Apr 28, 2008 and since then this brand received 441 reviews. It is 238 reviews more than Direct Buy received since Jan 2, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Direct Buy customer support team and Shoppers Advantage customer service.

Direct Buy and Shoppers Advantage Consumer Ratings

459 out of 4571 in E-commerce category
746 out of 4571 in E-commerce category
434 in category
633 in category
Discounts and Special Offers
342 in category
498 in category
Customer service
246 in category
389 in category

According to consumer ratings and reviews, Direct Buy ranks 287 points higher in the E-commerce category than Shoppers Advantage. People gave Direct Buy 2 stars for Website criterion in E-commerce category and it is 603 points higher than the worst rated brand in this category. At the same time, Shoppers Advantage was rated 1.2 stars for Website criterion in this category and it is 404 points higher than the worst rated brand in this category. If we look at Discounts and Special Offers criterion, than we see that Direct Buy has a higher rating than Shoppers Advantage. Regarding Customer service criterion, consumers gave Direct Buy 1.6 stars and it is 76% greater than other in category. Shoppers Advantage however was rated 1.1 stars and it is 62% greater than other in category.

Direct Buy and Shoppers Advantage Rating Details

2 (14 reviews)
1.2 (41 reviews)
Reviewer's quote

It is a DB preferred resort and it was $2000 less through Direct Buy compared to every other website I checked. To me that's worth the membership fees. My biggest complaint is that sometimes there are problems with the booking and you have to call in, some people are great others don't know how to...


...I signed up was to receive a 50 dollar rebate on overpriced Fox Theater tickets from Ticketmaster, for some reason they're linked with the ticketmaster website. I was prompted to call a number and was given a very lengthy and difficult to understand sales pitch, they set me up with an account for 99 cents for...

Charles S
Discounts and Special Offers
1.9 (12 reviews)
1.1 (37 reviews)
Reviewer's quote

The Direct Buy company are liars!!!! They say they carry everything but alcohol, firearms, and makeup...that's a lie. They don't carry laptops, computers, tablets, and many more. They have limited products and after all the other fees are added you are better off going to the store and shopping....


The agreement was a $50 rebate to try this service. I had purchased a plane ticket through alligent airlines and was forwarded to this company. Never received packet in the mail or never received $50 rebate. I was charged twice one for GREAT FUN $16.99 and SHOPPERS ADVANTAGE 16.99. I have no idea...

Customer service
1.6 (12 reviews)
1.1 (47 reviews)
Reviewer's quote

...Customer service was way better before new parent company took over. DO NOT USE DIRECTBUY. They care about one thing and one thing only, taking your hard earned dollars..

Martin T

I was asked to sign up for this program a couple months ago and told I would receive information in the mail that never came. I finally got an email from both Travelers and Shoppers Advantage with a phone number. No issues with Travelers.Shoppers Advantage has call center workers that do not fully...

Amy R

Direct Buy and Shoppers Advantage Pros and Cons

No votes
  • Saving money
  • Messed up
  • Canceling my membership
  • show room
  • Sales pitch- complete lack of ethics
  • Sales pitch and how it doesnt match this alleged goal
  • Unknown transactions
  • Fraudulent activity
  • Fees

Direct Buy and Shoppers Advantage Most Positive Reviews

Top rated reviews

Totally not true! DirectBuy has a bigger selection! They have several cabinet makers to choose from, they have a...


I initially purchased a shuttle ride in Orlando, Florida (through SuperShuttle) and saw the $20 rebate. I called the num...

Direct Buy and Shoppers Advantage Most Critical Reviews

Lowest rated reviews

I want to file a formal complaint that after being sold a membership to the Huntsville Al store you have now closed it....


In Feb or March 2013 I was talked into signing up for Traveler's advantage. I cancelled by phone within the alloted ti...

Direct Buy and Shoppers Advantage Latest Reviews

Recent published reviews

I use Direct Buy and Direct Buy travel and have saved a lot of money. Mostly by using the quarterly specials. I got an a...

Read all 203 reviews

I cancelled them after a few months of membership and found out they have been continuously billing me. They refuse to...

Read all 441 reviews

Direct Buy and Shoppers Advantage Products and Services

Most reviewed product and services
  • Direct Buy Membership (2 reviews)
  • Shoppers Advantage Membership (125 reviews)
  • Shoppers Advantage Account (90 reviews)
  • Shoppers Advantage Rebate (2 reviews)