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Dinodirect

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 48 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $111 AVERAGE LOSS
2.9
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Website
Turnaround Time
  • Price 2
  • Good product range and prices 1
  • Shipping 1

Customers don't like

  • Lousy2
  • No longer answer chat request1
  • No longer answer emails1
  • Not refunded me for the product they failed to dispatch1
  • Poor customer service1
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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 13 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1837 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
2.0
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Customer service
Website
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • No way to contact a human23
  • Poor service15
  • Delivery14
  • Horrible customer service14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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