PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dine Rewards and Opentable as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dine Rewards
Opentable

Dine Rewards and Opentable Overview

Total reviews
67
56
Company responses
0
0
Issues resolved
0
0

Dine Rewards and Opentable Consumer Ratings

Rank
13 out of 184 in Gift Cards, Rewards and Cashbacks category
280 out of 2614 in Cafes, Restaurants and Bars category
Customer service
9 in category
174 in category
Website
13 in category
192 in category
Value for money
5 in category
197 in category
Product or Service Quality
7 in category
163 in category

Dine Rewards and Opentable Rating Details

Customer service
2.3 (19 reviews)
1.1 (10 reviews)
Reviewer's quote

...After talking to customer service and the back and forth BS it just wasn't worth the hassle. This was at the Dublin,Ca Outback. After 15 plus years I will never go back nor will at least 100 plus friends ,coworkers and family...

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No customer service. Rewards do not exist at all because it is so complicated and most likely impossible to use points. It is a rip off and a fake...

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Website
2.9 (16 reviews)
1.5 (6 reviews)
Reviewer's quote

First off the website is wonky for ordering. Then when you earn a reward for loyalty they take it away if you don't use it in a relatively short period of time. That doesn't mean I didn't dine there within that timeframe it just means I didn't use the reward (expensing on corp acct so why?)...

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I am a long time customer of Open table and suddenly no longer receiving points for 3 reservations made on their website. Box to be checked for a receiving points is a farce. Strangely enough this policy began when I was to receive a reward, Redeeming points is very difficult since only a handful...

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Value for money
3.3 (15 reviews)
1.4 (5 reviews)
Reviewer's quote

I had 3 visits and got my 50% reward so I was waiting for restaurants to reopen do to corona shutting everything down to use them.So today having a day off from my restaurant job thought I would use my rewards ,turns out it said they were used 5/26/2020This is not right.Need doom answers.

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...Shabbily treated by this company; obviously, it does not need our business, so, we are switching, and will be happy to give our money to Open Table's competition, which by the way is less expensive..

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Product or Service Quality
2.9 (13 reviews)
1.4 (7 reviews)
Reviewer's quote

...out and was planning to click on the submit button when the time came, but it seemed I had lost connection inside the restaurant likely due to poor Wi-Fi service. We informed our server about our issue, but after talking to his manager, we were told that there was nothing they could do. Later that night at around 9:50, I received the...

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...I am now finding out why some better restaurants do not use their service..

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Dine Rewards and Opentable Pros and Cons

Pros
  • Saves money
  • Discount rewards on meals
  • Discount on 4 th visit to resaurants
  • Convenient
Cons
  • Resturant does not always include all visits
  • Does not include all visits
  • Nowhere on website to dispute a visit
  • Rewards program is a scam
  • Old customer no longer gets points for reservation on website
  • Cannot sign in

Dine Rewards and Opentable Most Positive Reviews

Top rated reviews
5

Do I contact them at Outback Steakhouse to get the credit or what?
thanks

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No votes
5

Reward had expired few weeks ago and was reinstated for 14 days

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No votes

Dine Rewards and Opentable Most Critical Reviews

Lowest rated reviews
1

Last two visits to participating restaurants were not recorded. I scanned both receipts and submitted them but have had...

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1

The new Dining Rewards program
is horrible
Minimal choices and hard to get a Rez at the few choices available

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1

I think Dine Rewards is a scam. I can't log in to my account because they never like my password. I put in a new...

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1

If you are a small Restaurant, in a small town, you do not stand a chance with Open Table because Open Table does not...

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Dine Rewards and Opentable Latest Reviews

Recent published reviews
No votes

my old email bpassmore@icadayton.com
new email bobpassmore50@gmail.com

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1

Ordered a $100 gift card and only received $50 credit because (what their Indian call center forwarded) was company...

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No votes

I had a reward certificate for 50% off after 3 visits to your restaurants. It had expired on July 1 but because of the...

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1

Open table will give you a $50 reward check fir 5000 points. What Opentable doesn’t tell you is that no restaurant...

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Dine Rewards and Opentable Products and Services

Most reviewed product and services
  • Dine Rewards Rewards Program (26 reviews)
  • Opentable Rewards Program (19 reviews)
  • Opentable Dining Rewards Program (8 reviews)
  • Opentable Account (5 reviews)