PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dr Wellness and Dimension One Spas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dr Wellness
Dimension One Spas

Dr Wellness and Dimension One Spas Overview

Total reviews
17
32
Company responses
0
0
Issues resolved
1
0

Dr Wellness and Dimension One Spas Consumer Ratings

Rank
87 out of 255 in Pools, Spas and Plumbing Supplies category
61 out of 255 in Pools, Spas and Plumbing Supplies category
Value for money
72 in category
46 in category
Price Affordability
83 in category
58 in category
Customer service
53 in category
36 in category
Website
94 in category
80 in category

Dr Wellness and Dimension One Spas Rating Details

Value for money
1.3 (12 reviews)
1.8 (5 reviews)
Reviewer's quote

...no warranty if you put it in a space in the deck no money back if it doesn't work this was our first new hot tub- we have had much better luck with used hot tubs … this was a horrible experience..

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overheating 119 degreesTripping breakerControl panel went blank?Would take 2-3 weeks for serviceman could come.

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Price Affordability
1.9 (11 reviews)
2.4 (8 reviews)
Reviewer's quote

...I paid full price for the power pack (approximate $500). After replacing this part and still experiencing the same problem, I contacted the company again and spoke with Larry Tarlton. This time he told me that I needed a new heater...

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I noticed blistering that was occurring on the floor of the hot tub and sent an email to Daniel Lamadrid . He told me he could tell from my pictures it was from chemicals on the floor and it caused discoloration. (The discoloration was because we have rusty pipes.) That was in the spring. Fast...

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Customer service
1.5 (11 reviews)
1.9 (7 reviews)
Reviewer's quote

once they got my money the customer service went in the *** took 1 month longer to get my hot tub then they said. once i got the tub there was no owners manual or warranty paperwork with it, i have asked, called, emailed them several times and never get an answer back..

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...You would think they would be interested in good reviews and service . ..

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Website
1.5 (11 reviews)
1.8 (5 reviews)
Reviewer's quote

Took delivery in April and one of my pumps has already quit. Took a week to get someone to call me back. Was told to reset the pump. Not a reset button on pump. Waiting again for another call back.

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We bought our spa in 03 and besides the replacement of the control panel ( my fault ) , replacing a jet or two , this tub has run 24/7 . Now in 2018 it needs a few repairs that are more than I want to spend on an old tub . Today a NEW Chairman is arriving . Dimension One spas are great . I...

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Dr Wellness and Dimension One Spas Pros and Cons

Pros
  • Lowest prices around
  • Good looking tub
  • Easy delivery and set up
  • Well built
  • Longevity of the spa
  • Great tub
Cons
  • Products are defective
  • Lack of a company to satnd behind their products
  • Website lies about standing behind their products
No votes

Dr Wellness and Dimension One Spas Most Positive Reviews

Top rated reviews
4.4

Purchased A PP31. Hottub in Richmond, Va store, the tub I was told it was in stock in Tennessee and they could get it pr...

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4.9

We bought our spa in 03 and besides the replacement of the control panel ( my fault ) , replacing a jet or two , this...

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No votes
4

I've had my spa running everyday since April of 2000. I use it everyday to treat my arthritis and degenerative disk dis...

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Dr Wellness and Dimension One Spas Most Critical Reviews

Lowest rated reviews
1

I purchased a spa in 2013 from Laguna Bay. Last year when I started experiencing problems with the hot tub, I contacted...

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1

water gets in behind the screen which causes the display to go blank. Fortunately the buttons will still work, but you...

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1

The spa was delivered with one side complete damaged. No one came out to perform a full survey if anything other than...

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1

My Sarena Bay hot tub has worked well for over ten years. While I realize they are high maintenance toys, I'm pretty...

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Dr Wellness and Dimension One Spas Latest Reviews

Recent published reviews
1

Took delivery in April and one of my pumps has already quit. Took a week to get someone to call me back. Was told to...

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1.6

overheating 119 degrees
Tripping breaker
Control panel went blank?
Would take 2-3 weeks for serviceman could come.

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1

As with many other reviews, DO NOT DO BUSINESS with this company. The spa hasn't been working correctly since a month af...

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No votes

I ordered a Hot Tub in April from a vendor.
Then I found out that they were not manufacturing.
I called 3 numbers on their...

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Dr Wellness and Dimension One Spas Products and Services

Most reviewed product and services
  • Dr Wellness Hot Tub (14 reviews)
  • Dr Wellness Lifestyle X6 Hot Tub (3 reviews)
  • Dr Wellness Tranquility G-13 Hot Tub (1 review)
  • Dimension One Spas Hot Tub (7 reviews)