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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1
  • Sales associate 1

Customers don't like

  • Dillards credit services2
  • Customer service2
  • Lack of concern for my inquiry1
  • Price adjustment policies1
  • Poor customer service1
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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 647 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 9
  • How their website looked 6
  • That they have new items daily 5
  • Website 5
  • Variety of items 4

Customers don't like

  • Misinformation21
  • Long shipping time18
  • Exchange policy13
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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