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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Sales associate 2
  • Dillards department store 1
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1

Customers don't like

  • Return policy2
  • Customer service2
  • Poor customer service1
  • You sell trumps goods1
  • Price adjustment policies1
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 679 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $199 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service12
  • Ordering online10
  • Poor customer service4
  • No estimated date for delivery3
  • Store manager2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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