Dillards vs Ulta

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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Dillards department store 1
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1
  • Sales associate 1

Customers don't like

  • Dillards credit services2
  • As previously stated2
  • Customer service2
  • Price adjustment policies1
  • Return policy1

Products by Dillards

No items

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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 628 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Points program 7
  • In-store shopping 4
  • Price 4
  • Rewards card 4
  • Makeup 3

Customers don't like

  • Customer service37
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service6
  • Bad customer service5

Products by Ulta

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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