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Macys

2.1
?

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  • 7 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1245 TOTAL REVIEWS
Rank
55 out of 450
in Supermarkets and Malls category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    04:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.4
110 reviews
2.2
94 reviews
1.6
72 reviews

Dillards

2.0
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 130 TOTAL REVIEWS
Rank
241 out of 2058
in Footwear and Clothing category
Rating Details
Customer service
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Statistics of Customer Service Calls
  • TOTAL CALLS
    7
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    02:35
  • ISSUES RESOLVED
    0%
Top Products and Services
2.7
25 reviews
1.6
12 reviews
1
10 reviews

How would you compare Macys vs Dillards?

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Anonymous
#1346694

No comparison....Macy's wins in all areas....prices, selection, availability, great Customer Service and return policy.. have done business with Macy's for 55 years and I can honestly say.....no problems.

Dillard's doesn't really want to do business and keep customers.

I have had more problems with them in the little time that I have had an account with them then all my relationships with other retailers. Get with it Dillard's...you need to hire some Macy's executives to straighten things out for you!

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