Dillards vs Macys

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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Dillards department store 1
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1
  • Sales associate 1

Customers don't like

  • Dillards credit services2
  • As previously stated2
  • Customer service2
  • Price adjustment policies1
  • Return policy1

Products by Dillards

No items

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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1068 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service11
  • Staff9
  • False advertising of stock7

Products by Macys

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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