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Dillards
Macys

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Dillards

Dillards

2.1
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 139 TOTAL REVIEWS
Rank
252 out of 2415
in Footwear and Clothing category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    10
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    02:35
  • ISSUES RESOLVED
    0%
Top Products and Services
2.7
25 reviews
1.7
15 reviews
1
10 reviews
Macys

Macys

2.1
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1314 TOTAL REVIEWS
Rank
60 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:41
  • ISSUES RESOLVED
    0%
Top Products and Services
2.4
110 reviews
2.4
97 reviews
1.5
76 reviews

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Anonymous
#1346694

No comparison....Macy's wins in all areas....prices, selection, availability, great Customer Service and return policy.. have done business with Macy's for 55 years and I can honestly say.....no problems.

Dillard's doesn't really want to do business and keep customers.

I have had more problems with them in the little time that I have had an account with them then all my relationships with other retailers. Get with it Dillard's...you need to hire some Macy's executives to straighten things out for you!

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