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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Dillards department store 1
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1
  • Sales associate 1

Customers don't like

  • Dillards credit services2
  • As previously stated2
  • Poor customer service1
  • Return policy1
  • Price adjustment policies1
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 8 ISSUES RESOLVED
  • 253 COMPANY RESPONSES
  • 294 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $140 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service11
  • Slow order processing10
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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