Dillards vs Lord And Taylor

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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $13.8K AVERAGE LOSS
2.4
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Location
  • Dillards department store 1
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1
  • Sales associate 1

Customers don't like

  • Dillards credit services2
  • As previously stated2
  • Customer service2
  • Price adjustment policies1
  • Return policy1

Products by Dillards

No items

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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 5 ISSUES RESOLVED
  • 191 COMPANY RESPONSES
  • 242 TOTAL REVIEWS
  • $7.9K CLAIMED LOSSES
  • $120 AVERAGE LOSS
3.1
Exchange, Refund and Cancellation Policy
Customer service
Website
Diversity of Products or Services
Location
  • None 5
  • Products 4
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service14
  • Do not honor what was promised12
  • Online service11
  • Employees8
  • Slow order processing8

Products by Lord And Taylor

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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