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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Sales associate 2
  • Dillards department store 1
  • Galleria 1
  • Maryann monte 1
  • Peter nygard dept 1

Customers don't like

  • Customer service3
  • Return policy2
  • Lack of concern for my inquiry1
  • You sell trumps goods1
  • Price adjustment policies1
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 13 ISSUES RESOLVED
  • 334 COMPANY RESPONSES
  • 387 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $180 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service18
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Follow-up4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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