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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Sales associate 2
  • Your style 1
  • Usual lady at clarins the sweet one with the brunette hair 1
  • Peter nygard dept 1
  • Maryann monte 1

Customers don't like

  • Customer service3
  • Return policy2
  • You sell trumps goods1
  • Return taking three hours dealing with sadistic idiots1
  • Price adjustment policies1
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Kohls

Supermarkets and Malls
  • 12 ISSUES RESOLVED
  • 1141 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $886 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Good deals 8
  • Shopping there 7
  • Pathetic 7
  • Coupons and savings 3
  • Coupons 3

Customers don't like

  • Customer service15
  • Online ordering6
  • Employees and management6
  • Unreasonable staff5
  • Lack of customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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