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Dillards

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Discounts and Special Offers
  • Sales associate 2
  • Your style 1
  • Peter nygard dept 1
  • Maryann monte 1
  • Galleria 1

Customers don't like

  • Customer service3
  • Return policy2
  • You sell trumps goods1
  • Price adjustment policies1
  • Lack of concern for my inquiry1
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Jcpenney

Supermarkets and Malls
  • 6 ISSUES RESOLVED
  • 1315 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Location
Discounts and Special Offers
  • Product 13
  • Coupons 5
  • Staff 4
  • Sizes available 4
  • Customer service 4

Customers don't like

  • Customer service10
  • Rude employees9
  • Treatment5
  • False promises4
  • Worst customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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