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Digital River

Professional Services
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $4.6K CLAIMED LOSSES
  • $305 AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Diversity of Products or Services

No items

Customers don't like

  • Total lack of customer service with no resonse given to emails2
  • Still no response1
  • Inability to cancel adobe subscription1
  • Confused employees1
  • Being horrible towards my family1
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Nova Development

Software
Has verified representatives
  • 4 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 165 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $185 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Diversity of Products or Services
  • Software 2
  • There is a chance they will be gone 1
  • The 1
  • Tech support 1
  • Idea 1

Customers don't like

  • Runaround4
  • No solution to problem4
  • Cannot contact them about basic information3
  • We gave all this information previously2
  • Total lack of problem resolution2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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