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Digital River

Software
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $259 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices

No items

Customers don't like

  • Arbitrary order cancellation1
  • Bad attitude1
  • Confused employees1

Products by Digital River

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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $819 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Billing Practices
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Sometimes outdated information1
  • Way they did it cancel us1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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