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Digital River

Software
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $212 AVERAGE LOSS
1.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Diversity of Products or Services

No items

Customers don't like

  • Total lack of customer service with no resonse given to emails2
  • Still no response1
  • Inability to cancel adobe subscription1
  • Confused employees1
  • Bad attitude1
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  • 1 ISSUES RESOLVED
  • 141 TOTAL REVIEWS
  • $29.5K CLAIMED LOSSES
  • $797 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Billing Practices
Diversity of Products or Services
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • When it worked it was great 2
  • I was able to locate people i was looking for 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization6
  • Having my membership cancelled without my knowledge4
  • Information not updated enough sometime2
  • Way they did it cancel us1
  • Sometimes outdated information1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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