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Digital River

Software
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $152 AVERAGE LOSS

Not enough votes to show an average rating

Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices

No items

Customers don't like

  • Arbitrary order cancellation1
  • Fraudulent affiliate redirection1

Products by Digital River

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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
  • Fairly good information 4
  • Been good but sometimes login issues 3
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization10
  • Having my membership cancelled without my knowledge9
  • Way they did it cancel us4
  • Customer service3
  • Sometimes outdated information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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