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Digis

Telecommunications
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Month to month 1
  • Set up 1

Customers don't like

  • Price for speed received4
  • Speed3
  • Difficult to reach tech support2
  • Long hold times2
  • Lack of quality customer care2
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Suddenlink

Telecommunications
  • 10 ISSUES RESOLVED
  • 1178 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • High speed internet 10
  • Ease of payment 6
  • Easy setup 6
  • Fast when it works 6
  • Internet 5

Customers don't like

  • Customer service13
  • Raising prices11
  • Internet speed5
  • Shady practices5
  • No popular channels5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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