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Digis

Telecommunications
  • 0 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • Set up 1
  • Month to month 1

Customers don't like

  • Price for speed received4
  • Speed3
  • Long hold times2
  • Lack of quality customer care2
  • Difficult to reach tech support2
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Frontier Communications

Telecommunications
Has verified representatives
  • 11 ISSUES RESOLVED
  • 658 COMPANY RESPONSES
  • 2286 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Billing Practices
  • When it was verizon 10
  • Firing frontier 10
  • Verizon fios 8
  • Verizon better 8
  • Service technicians 8

Customers don't like

  • Very bad customer service42
  • Poor service16
  • False billing pratice16
  • Customer service15
  • Poor communication10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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