PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DiggyPOD and Xlibris as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DiggyPOD
Xlibris

DiggyPOD and Xlibris Overview

Total reviews
22
527
Company responses
0
0
Issues resolved
0
1

DiggyPOD and Xlibris Consumer Ratings

Rank
18 out of 472 in Periodicals & Publishing category
155 out of 472 in Periodicals & Publishing category
Customer service
20 in category
100 in category
Product or Service Quality
18 in category
116 in category
Diversity of Products or Services
25 in category
121 in category
Price Affordability
28 in category
133 in category

DiggyPOD and Xlibris Rating Details

Customer service
3.6 (7 reviews)
1.5 (177 reviews)
Reviewer's quote

Diggy Pod does not provide quality service, markets their products only and outright lies on their ad about customers "commitment to quality. " Please do not allow them to print your book. Go to Instant Publisher as Diggy Pod is only interested in your money and will fight you tooth and nail to...

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...No replies on the matter, just the usual "mail to the customer service or give us a call"...

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Product or Service Quality
4 (4 reviews)
1.6 (177 reviews)
Reviewer's quote

...The book quality is wonderful. I will use them again and refer to them. There are several comments here about $40 charges for changes...

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Yay me right? There are a COUPLE of nuggets of quality to be found within the company, but as a whole they are an undeniably putrid avalanche of sewerage. Here's a few highlights; -The draft copy of the finished book they sent me for review was shaded so impossibly dark that it was illegible, then...

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Diversity of Products or Services
3.8 (4 reviews)
1.8 (157 reviews)
Reviewer's quote

They offered many services ala carte, so I had the opportunity to only pick the options I needed, in order to make the conversion. The DiggyPOD rep stayed in touch throughout the entire process, even calling my house when my email server began to reject their status updates. Even though I only...

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...I used their services for two books. I had a good experience during the publishing process. No complaints...

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Price Affordability
3.8 (4 reviews)
1.6 (165 reviews)
Reviewer's quote

I entered several different amounts of books just to see the price difference. The calculator did give an accurate price for shipping (although another reviewer said otherwise). My next step was to download the Pov software from the printer's website which allowed me to create a PDF with embeded...

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...Another major failure, on their part, was to price my book out of the market. Nobody want's to spend $20 on a soft-back book of poetry and $40 on a hardback. I asked them to lower the price but most of the amount of lowering the cost would be out of my royalties...

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DiggyPOD and Xlibris Pros and Cons

Pros
  • Affordability
  • Instructions and templates on the website
  • How professional the book looked
  • Ripp off
  • Published book
  • Getting the book published
Cons
  • 114 formatting errors
  • Unresponsive to customer needs after they got your money
  • Poor customer service
  • Non payment of royalties

DiggyPOD and Xlibris Most Positive Reviews

Top rated reviews
5

My friend had an ebook that her publisher did not want to spend the time nor money to print. Her biggest wish was that s...

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5

I don't know why all the negative reviews on here. I've had nothing but good happen to my anthology titled Xtoriez. I...

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5

We had to order books many times in the past and it always took a few months lead time to get the books, WITH DiggyPOD...

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5

What am I supposed to do I paid them to publish the book. Then they use hardball tactics to get me to sign up for...

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DiggyPOD and Xlibris Most Critical Reviews

Lowest rated reviews
1

I attempted to do business with DiggyPOD. This is an ignorant company run by crooks that take advantage of people new...

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1

I signed a contract with Xlibris (subsidiary to Author Solutions) in November ’13 for:
Editing, Interior Design, Exterio...

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1.5

End of January 2017 I wrote my 3rd book. Felt I was being sold revisions for $40 each time by Valerie. My book started...

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1

I had my book published with Xlibris - a subsidiary of Author Solutions. $4000 for the full package: i did editing (the...

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DiggyPOD and Xlibris Latest Reviews

Recent published reviews
No votes

Your company is note worthy in its presentation; However, the details of submitting and paying for the production is...

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1

I paid a lot of money to Xlibris. They havent done squat with my books. They would not refund me any money when events...

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No votes

Searching to see if there were any major consumer complaints with this company before I used them again and found...

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No votes

The princess and the devil by Victoria rose they gave her under 6 bucks we are mad

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DiggyPOD and Xlibris Products and Services

Most reviewed product and services
  • Diggypod Publishing Service (7 reviews)
  • Xlibris Publishing Service (300 reviews)
  • Xlibris Customer Care (45 reviews)
  • Xlibris Book (25 reviews)