PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Iuniverse and DiggyPOD as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Iuniverse
DiggyPOD

Iuniverse and DiggyPOD Overview

Total reviews
141
22
Company responses
0
0
Issues resolved
0
0

Iuniverse was first mentioned on PissedConsumer on Aug 7, 2008 and since then this brand received 141 reviews. It is 119 reviews more than DiggyPOD received since Aug 24, 2012.

Iuniverse and DiggyPOD Consumer Ratings

Rank
124 out of 598 in Periodicals & Publishing category
17 out of 598 in Periodicals & Publishing category
Product or Service Quality
97 in category
17 in category
Customer service
92 in category
17 in category
Website
115 in category
14 in category

According to consumer ratings and reviews, DiggyPOD ranks 107 points higher in the Periodicals & Publishing category than Iuniverse. People gave Iuniverse 1.7 stars for Product or Service Quality criterion in Periodicals & Publishing category and it is 117 points higher than the worst rated brand in this category. At the same time, DiggyPOD was rated 4 stars for Product or Service Quality criterion in this category and it is 197 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that DiggyPOD has a higher rating than Iuniverse. Regarding Website criterion, consumers gave Iuniverse 1.9 stars and it is 53% worse than other in category. DiggyPOD however was rated 4 stars and it is 93% greater than other in category.

Iuniverse and DiggyPOD Rating Details

Product or Service Quality
1.7 (46 reviews)
4 (4 reviews)
Reviewer's quote

...That one is so irritated with our service he's just terminated his contract and going over to another publisher instead. Who? His face is going red as he tries to suppress his laughter. Xlibris...

PissedConsumer1741701

Diggy Pod does not provide quality service, markets their products only and outright lies on their ad about customers "commitment to quality. " Please do not allow them to print your book. Go to Instant Publisher as Diggy Pod is only interested in your money and will fight you tooth and nail to...

Anis
Customer service
1.5 (45 reviews)
3.6 (7 reviews)
Reviewer's quote

...Just like their comments to this complaint not a customer service response a smart allek who has obviously cashed the check already. I have nothing good to say about I Universe but would strongly suggest you go with someone else, anyone else. Read other complaints about this company...

PissedConsumer1164660

And yes not only did they charge my card in full for a service they had not even looked at for a proper quote. But they also began adding on fees on top of fees for everything that in their view "was a extra set up charge". When I tried to canceled my order I was told I'm gonna be charged $125 to...

PissedConsumer1047944
Website
1.9 (44 reviews)
4 (4 reviews)
Reviewer's quote

...They have been charging me for everything from editing, to marketing, to making me a website. They charged me for cover art, promising an artist to make me what I needed and get me a site of copyright-free pictures to choose from. I lost my job after my car and my wifes car broke down...

Logan S

Their website demystified the entire process, and the templates they provided made everything go as smooth as silk. They offered many services ala carte, so I had the opportunity to only pick the options I needed, in order to make the conversion. The DiggyPOD rep stayed in touch throughout the...

Elliette

Iuniverse and DiggyPOD Pros and Cons

Pros
  • Design of my book
  • Contact person
  • Original promises that they eventually failed to fulfill
  • Affordability
  • Instructions and templates on the website
  • How professional the book looked
Cons
  • Force contract
  • I universe
  • Poor communicaiton
  • 114 formatting errors

Iuniverse and DiggyPOD Most Positive Reviews

Top rated reviews
5

The companies a *** joke, they purposely talked fast over the numbers and with normal words they talked average speed,...

5

My friend had an ebook that her publisher did not want to spend the time nor money to print. Her biggest wish was that s...

Iuniverse and DiggyPOD Most Critical Reviews

Lowest rated reviews
1

I can't even begin to tell you of their shake down process without my blood boiling. I did two books with iUniverse....

1

I attempted to do business with DiggyPOD. This is an ignorant company run by crooks that take advantage of people new...

Iuniverse and DiggyPOD Latest Reviews

Recent published reviews

I wrote a short read book titled "The Day God Wore A Hardhat". This book is my baby, it was a labor of love and very...

Read all 141 reviews

Your company is note worthy in its presentation; However, the details of submitting and paying for the production is...

Read all 22 reviews

Iuniverse and DiggyPOD Products and Services

Most reviewed product and services
  • Iuniverse Publishing Service (59 reviews)
  • Iuniverse Customer Care (8 reviews)
  • Iuniverse Publicity Service (2 reviews)
  • Diggypod Publishing Service (7 reviews)