PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Xpo Logistics and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Xpo Logistics
Dicks Sporting Goods

Xpo Logistics and Dicks Sporting Goods Overview

Total reviews
268
385
Company responses
0
0
Issues resolved
0
0

Dicks Sporting Goods was first mentioned on PissedConsumer on Nov 21, 2007 and since then this brand received 385 reviews. It is 117 reviews more than Xpo Logistics received since Jun 30, 2015.

Xpo Logistics and Dicks Sporting Goods Consumer Ratings

Rank
249 out of 1689 in Transportation and Logistics category
34 out of 261 in Sport Equipment and Accessories category
Customer service
149 in category
28 in category
Staff
125 in category
29 in category
Product or Service Quality
151 in category
27 in category

Xpo Logistics and Dicks Sporting Goods Rating Details

Customer service
1.1 (153 reviews)
1.3 (139 reviews)
Reviewer's quote

...Customer service told me the delivery is this day and now I get a call saying they don't even deliver that day. They don't call when they don't make it and take DAYS for a response. Will never not recommend them enough..

PissedConsumer1730242

Since speaking with customer service havent hear from anyone regarding issue?..

Verlinda
Staff
1.1 (137 reviews)
1.5 (113 reviews)
Reviewer's quote

...and the customer service staff beyond unprofessional. I’d say more like ghetto and/or ratchet. Same exact story and everyone else ..

Heather G

Received gift and decided to exchange,when i walked n talked to staff about doing non receipt exchange due to it being a gift was told there would be no problem she also scanned the items and gave me prices 4 exchange. when I return to store later in the day to do the exchange [was using for school...

Verlinda
Product or Service Quality
1 (123 reviews)
1.6 (51 reviews)
Reviewer's quote

Sorriest delivery company I’ve dealt with in my 69 years on earth. You can’t get them to check and see where your delivery is and say they will email the driver. What the *** is a delivery driver doing reading emails and driving. This is the second time I’ve been left hanging, next time I’ve got a...

James I

...The store won't honor the free service unless I have the gold reward card. I have been in touch with their customer service team for months now and they keep saying they will be sending me the card weeks after weeks...

Ray C

Xpo Logistics and Dicks Sporting Goods Pros and Cons

Pros
  • Horrendous
  • Unbelievably confusing and disorganized
  • Rediculous
  • I would have rated 0 or minus stars if given the option
  • Selection
  • Merchandise
Cons
  • Lack of responsibility
  • Very poor customer service
  • Not being responsible to call to reschedule
  • Customer service
  • Online customer service
  • Staff knowledge

Xpo Logistics and Dicks Sporting Goods Most Positive Reviews

Top rated reviews
5

I'm checking to see if our company is setup as a carrier and to get access to loadboard

5

I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

Xpo Logistics and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews
1

I haven't seen a more pathetic delivery service than that offered by Ikea in partnership with XPO service. I paid 80$...

1

Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

Xpo Logistics and Dicks Sporting Goods Latest Reviews

Recent published reviews
1

Today - Dec 14, 2019 between 1:30pm - 5:30pm was the scheduled delivery for my Samsung Dishwasher. It is now 7:56pm and...

Read all 268 reviews

I spoke with a very nice woman who was able to help me with my order. She was so pleasant, give her a raise!

Read all 385 reviews

Xpo Logistics and Dicks Sporting Goods Products and Services

Most reviewed product and services
  • Xpo Logistics Delivery Service (142 reviews)
  • Xpo Logistics Home Delivery Service (36 reviews)
  • Xpo Logistics Customer Care (10 reviews)
  • Dicks Sporting Goods Manager (45 reviews)
  • Dicks Sporting Goods Customer Care (41 reviews)
  • Dicks Sporting Goods Shipping Service (27 reviews)