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  • 0 ISSUES RESOLVED
  • 346 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I would have rated 0 or minus stars if given the option 3
  • Employee at register 2
  • Merchandise 2
  • Selection 2
  • Store manager 1

Customers don't like

  • Customer service14
  • Online customer service7
  • Staff knowledge4
  • Delivery and customer service3
  • Employees3
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Ll Bean

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 63 TOTAL REVIEWS
  • $3.2K CLAIMED LOSSES
  • $150 AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection online 3
  • Prodcut selection 2
  • Product 2
  • Tall sizes 1
  • Theoretical size range offered 1

Customers don't like

  • Way it currently operates4
  • Customer service3
  • Quality of products in decline2
  • Too many popular products in continuous back order status2
  • Takes forever to get boots1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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