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  • 0 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I would have rated 0 or minus stars if given the option 3
  • Employee at register 2
  • Merchandise 2
  • Selection 2
  • Store manager 1

Customers don't like

  • Customer service19
  • Online customer service10
  • Customer service assistance6
  • Return policy5
  • Staff knowledge5
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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1625 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Cash on delivery 21
  • Website 15
  • Wide array of products 14
  • Fast delivery 11
  • Online shopping 6

Customers don't like

  • Poor customer service87
  • Give false information48
  • Service31
  • Inconsistent delivery24
  • Slow delivery17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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