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  • 0 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • I would have rated 0 or minus stars if given the option 3
  • Employee at register 2
  • Merchandise 2
  • Selection 2
  • Store manager 1

Customers don't like

  • Customer service19
  • Online customer service10
  • Customer service assistance6
  • Return policy5
  • Staff knowledge5
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Icon Health and Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $73.5K CLAIMED LOSSES
  • $981 AVERAGE LOSS
1.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Equipment if i could get the part 1
  • Not much so far 1

Customers don't like

  • Poor customer service6
  • Lack of customer service6
  • No customer service or sales6
  • Poor to non-existent customer service5
  • Defective product4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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