PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Dicks Sporting Goods

Gander Mountain and Dicks Sporting Goods Overview

Total reviews
307
384
Company responses
0
0
Issues resolved
0
0

Dicks Sporting Goods was first mentioned on PissedConsumer on Nov 21, 2007 and since then this brand received 384 reviews. It is 77 reviews more than Gander Mountain received since Nov 24, 2009.

Gander Mountain and Dicks Sporting Goods Consumer Ratings

Rank
14 out of 238 in Hunting, Fishing and Camping category
33 out of 260 in Sport Equipment and Accessories category
Customer service
15 in category
27 in category
Diversity of Products or Services
15 in category
33 in category
Product or Service Quality
13 in category
26 in category

Gander Mountain and Dicks Sporting Goods Rating Details

Customer service
1.5 (121 reviews)
1.3 (139 reviews)
Reviewer's quote

...g up I took a closer look at the bottle and realized that the nozzle had a crack all the way down to the can That's why I did not work and employee or another customer must have dropped it or however happened I did not know but I was sold a faulty product. I went to return it at that time there was a 3-day return policy the manager was not friendly at all and told me that there's nothing that ...

PissedConsumer1709555

Since speaking with customer service havent hear from anyone regarding issue?..

Verlinda
Diversity of Products or Services
2.7 (94 reviews)
2 (81 reviews)
Reviewer's quote

I sent my Ruger mini 14 for a simple trigger assembly fix which was caused by gander mountain in the first place after doing a trigger job on said gun. The rifle was fine until the first job and now they have had my gun since 2/4/17 and it's now 3/14/17. I went into store multiple times to just...

PissedConsumer1021353

My local Dick’s Sporting Goods Store covers a wide variety of sports selection. Convenient location just 5 minutes away from my home and great store hours. The selection and type of merchandise they carry is impressive. There’s even a batting cage inside the store for all baseball enthusiasts. No...

Nicholas F
Product or Service Quality
2.2 (93 reviews)
1.6 (51 reviews)
Reviewer's quote

...Advertised as a high quality tent. Upon doing my initial set-up my wife and I noticed the material of the bottom of the tent. To start with the color (white) it already looks like I have been using it for 10 years because how stained it is...

Malaki

Received gift and decided to exchange,when i walked n talked to staff about doing non receipt exchange due to it being a gift was told there would be no problem she also scanned the items and gave me prices 4 exchange. when I return to store later in the day to do the exchange [was using for school...

Verlinda

Gander Mountain and Dicks Sporting Goods Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • I would have rated 0 or minus stars if given the option
  • Selection
  • Merchandise
Cons
  • Customer service
  • Poor response to complaint
  • Service
  • Customer service
  • Online customer service
  • Staff knowledge

Gander Mountain and Dicks Sporting Goods Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

5

I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

Gander Mountain and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

1

Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

Gander Mountain and Dicks Sporting Goods Latest Reviews

Recent published reviews
2.2

I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past...

Read all 307 reviews
1.8

1. get camping goods with spare parts 2. fishing dept is bad and not clean up and not dusted plus stock wrong maybe bad...

Read all 384 reviews

Gander Mountain and Dicks Sporting Goods Products and Services

Most reviewed product and services
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (34 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Dicks Sporting Goods Manager (45 reviews)
  • Dicks Sporting Goods Customer Care (41 reviews)
  • Dicks Sporting Goods Shipping Service (27 reviews)