PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Dicks Sporting Goods

Gander Mountain and Dicks Sporting Goods Overview

Total reviews
309
388
Company responses
0
0
Issues resolved
0
0

Dicks Sporting Goods was first mentioned on PissedConsumer on Nov 21, 2007 and since then this brand received 388 reviews. It is 79 reviews more than Gander Mountain received since Nov 24, 2009.

Gander Mountain and Dicks Sporting Goods Consumer Ratings

Rank
14 out of 173 in Hunting, Fishing and Camping category
34 out of 236 in Sport Equipment and Accessories category
Customer service
14 in category
28 in category
Diversity of Products or Services
14 in category
32 in category
Product or Service Quality
11 in category
27 in category

Gander Mountain and Dicks Sporting Goods Rating Details

Customer service
1.5 (123 reviews)
1.3 (140 reviews)
Reviewer's quote

Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

PissedConsumer1045716

Since speaking with customer service havent hear from anyone regarding issue?..

Verlinda
Diversity of Products or Services
2.7 (95 reviews)
2 (82 reviews)
Reviewer's quote

...They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them...

PissedConsumer872209

...Last I heard from them was 7/31 and I've been follow up and the customer service just keep ignoring me!!! I would not have apply for their "reward" card if it's not because of the FREE services they promise and I did my end of the bargain. yet *** didn't seem to care on their end..

Ray C
Product or Service Quality
2.2 (95 reviews)
1.6 (51 reviews)
Reviewer's quote

I bought an RV back in July and I am still waiting for parts and service. I have talked to several people over past several months and each time I been told the parts have not been ordered due to staff turnover. You have actually have had the unit for two months and not all the parts are in...

Kotaro

...Wow!!! They sell medium quality overpriced stuff anyway..

P A

Gander Mountain and Dicks Sporting Goods Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • I would have rated 0 or minus stars if given the option
  • Variety of sports selection
  • Selection
Cons
  • Customer service
  • Service
  • Poor response to complaint
  • Customer service
  • Online customer service
  • Staff knowledge

Gander Mountain and Dicks Sporting Goods Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

5

I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

Gander Mountain and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

1

Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

Gander Mountain and Dicks Sporting Goods Latest Reviews

Recent published reviews
1

Ordered pistol on Black Friday I've been lied to from everything down to being able to pick up purchase(which was paid...

Read all 309 reviews
1

I could not speak to anyone , Im very upset when I was told I would get my package before Christmas and it had a...

Read all 388 reviews

Gander Mountain and Dicks Sporting Goods Products and Services

Most reviewed product and services
  • Gander Mountain Customer Care (52 reviews)
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Dicks Sporting Goods Manager (45 reviews)
  • Dicks Sporting Goods Customer Care (42 reviews)
  • Dicks Sporting Goods Shipping Service (29 reviews)