PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gander Mountain and Dicks Sporting Goods as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gander Mountain
Dicks Sporting Goods

Gander Mountain and Dicks Sporting Goods Overview

Total reviews 311 401
Company responses 0 0
Issues resolved 1 0

Gander Mountain and Dicks Sporting Goods Consumer Ratings

Rank
22 out of 183 in Hunting, Fishing and Camping category
49 out of 263 in Sport Equipment and Accessories category
Customer service
20 in category
38 in category
Product or Service Quality
14 in category
33 in category
Diversity of Products or Services
17 in category
43 in category
Price Affordability
25 in category
40 in category

Gander Mountain and Dicks Sporting Goods Rating Details

Customer service
1.5 (124 reviews)
1.3 (148 reviews)
Reviewer's quote

Gander mountain customer service operations katie is extremely unprofessional and rude and the manger rey shouldn't be a manger very unprofessional i didn't appreciate being laughed at or treated badly..

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...The customer service is absolutely horrendous. Also, they are unwilling to provide the names of the persons who head customer service to elevate the issues..

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Product or Service Quality
2.2 (96 reviews)
1.6 (54 reviews)
Reviewer's quote

...I against my better judgment did it half my order was received other half after more than a month is in limbo the product I wasnt is in a store thats a hour away from me..

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...Wow!!! They sell medium quality overpriced stuff anyway..

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Diversity of Products or Services
2.7 (96 reviews)
2 (87 reviews)
Reviewer's quote

...They stole from me where is my money? Products i returned? And they didnt give me a receipt for my transaction. My kids spent $326 on me for fathers day and gander mountain stole from me. If i do not get resolved by tomorrow i am taking legal actions againt them...

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...Last I heard from them was 7/31 and I've been follow up and the customer service just keep ignoring me!!! I would not have apply for their "reward" card if it's not because of the FREE services they promise and I did my end of the bargain. yet *** didn't seem to care on their end..

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Price Affordability
2.2 (89 reviews)
2.3 (59 reviews)
Reviewer's quote

...The items had a good price so to tell them to screw themselves and return them just costs me more money so I'm not sure what I'll do..

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I would have to pay the full price. After a little research, i discovered that this is the same price that i could buy this putter direct from the factory, eliminating the middle man and thier BS. So, i contacted Dick's, cancelled my scorecard account, had my name removed from their mailing list,...

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Gander Mountain and Dicks Sporting Goods Pros and Cons

Pros
  • I guess you could say the store is cleaned
  • Clean
  • Product
  • I would have rated 0 or minus stars if given the option
  • Variety of sports selection
  • Selection
Cons
  • Customer service
  • Poor response to complaint
  • Service
  • Customer service
  • Online customer service
  • Staff knowledge

Gander Mountain and Dicks Sporting Goods Most Positive Reviews

Top rated reviews
5

Went to their store in o'fallon Il for a sale they were having. Took their flyer from the newspaper with me to assist...

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5

I purchased a Proform ZT4 back March 2014 from *** now discontinued. My treadmill ran for about 4 months. Suddenly the...

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5

My experience with Gander Mountain, both in-store and online in Montgomery, AL has been terrible. My first visit into...

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5

i am a 44 yr old male,currently unemployed, and in my search for work I applied for a operations associate at ***...

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Gander Mountain and Dicks Sporting Goods Most Critical Reviews

Lowest rated reviews
1

My wife & I went to new Gander Mountain in Algonquin,Illinois,(on Randall Rd) to check out handguns looking for a p...

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1

Ordered in store on 9/20/14 and didn't receive as of 9/25/14. I did he on line chat to check status and was informed...

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1

Went to store on Quebec St. Ft Worth, TX. On a Friday. Wanted to order a gun found at another store and have shipped...

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1

I bought a golf travel bag from the store at Posner Park, Davenport. It was priced at $179.99, which was on a red ticket...

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Gander Mountain and Dicks Sporting Goods Latest Reviews

Recent published reviews
1

After vowing to never spend money again with the company I received gift cards from a previous debacle of a situation....

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2

After a year and a half of getting the *** Scorecard credit card, never having a late payment, and always paying twice...

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No votes

What kind of laws on gift cards what kind of company turns away people who gift cards to use at a later date It should n...

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No votes

You stopped selling guns and ammo now your store sucksass take me off your mailing list I have no reason to shop at...

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Gander Mountain and Dicks Sporting Goods Products and Services

Most reviewed product and services
  • Gander Mountain Manager (35 reviews)
  • Gander Mountain Cashier (10 reviews)
  • Gander Mountain Sales Representative (5 reviews)
  • Dicks Sporting Goods Manager (46 reviews)
  • Dicks Sporting Goods Shipping Service (29 reviews)
  • Dicks Sporting Goods Cashier (17 reviews)