Start a new comparison
Delete
  • 0 ISSUES RESOLVED
  • 333 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Employee at register 2
  • Selection 2
  • I would have rated 0 or minus stars if given the option 2
  • Merchandise 2
  • Store manager 1

Customers don't like

  • Customer service20
  • Online customer service10
  • Customer service assistance7
  • Staff knowledge6
  • Return policy5
Delete

Fitbit

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $159 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Relatively accurate monitor 3
  • Customer service is pleasant 2
  • Tracking steps and sleeo 2
  • Tracking steps and sleep 2
  • Worst 1

Customers don't like

  • No repairs after 12 month warranty4
  • Fitbit scripted emailed replies2
  • No repairs after 90 day warranty2
  • Quality of the band2
  • Tech support2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.