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  • 0 ISSUES RESOLVED
  • 370 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I would have rated 0 or minus stars if given the option 3
  • Selection 2
  • Merchandise 2
  • Employee at register 2
  • Store manager 1

Customers don't like

  • Customer service24
  • Online customer service7
  • Staff knowledge4
  • Employees3
  • Delivery and customer service3
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Fitbit

Gadgets and Accessories
Has verified representatives
  • 1 ISSUES RESOLVED
  • 97 COMPANY RESPONSES
  • 152 TOTAL REVIEWS
  • $10K CLAIMED LOSSES
  • $172 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I enjoy the device while it works 5
  • Tracking steps and sleep 4
  • Relatively accurate monitor 3
  • Tracking steps and sleeo 2
  • That it measured my fitness progress 2

Customers don't like

  • That it broke so quickly4
  • Arrogant and ineffective service policy4
  • Warranty3
  • Poor customer relations3
  • No repairs after 12 month warranty3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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