PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Warranty Solutions and Diamond Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Warranty Solutions
Diamond Warranty

Warranty Solutions and Diamond Warranty Overview

Total reviews
105
47
Company responses
0
0
Issues resolved
0
1

Warranty Solutions was first mentioned on PissedConsumer on May 24, 2012 and since then this brand received 105 reviews. It is 58 reviews more than Diamond Warranty received since Jun 8, 2010.

Warranty Solutions and Diamond Warranty Consumer Ratings

Rank
191 out of 1481 in Insurance category
108 out of 1481 in Insurance category
Customer service
107 in category
67 in category
Staff
139 in category
90 in category
Reliability
92 in category
56 in category

According to consumer ratings and reviews, Diamond Warranty ranks 83 points higher in the Insurance category than Warranty Solutions. People gave Warranty Solutions 1.4 stars for Customer service criterion in Insurance category and it is 347 points higher than the worst rated brand in this category. At the same time, Diamond Warranty was rated 1.7 stars for Customer service criterion in this category and it is 387 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Diamond Warranty has a higher rating than Warranty Solutions. Regarding Reliability criterion, consumers gave Warranty Solutions 1.3 stars and it is 80% greater than other in category. Diamond Warranty however was rated 1.7 stars and it is 88% greater than other in category.

Warranty Solutions and Diamond Warranty Rating Details

Customer service
1.4 (56 reviews)
1.7 (11 reviews)
Reviewer's quote

total nightmare! Customer service representatives are rude! Not helpful at all! I have been processing my gap insurance with them and though I have submitted my documents, they would say that the documents are not yet uploaded in the system because it will only uploaded by the computer!...

Angelmarie

Was wondering if anyone would be interested in a law suit against them?

Paula K
Staff
1.4 (50 reviews)
1.7 (12 reviews)
Reviewer's quote

Bought the best warranty package with my used vehicle. 2 months of owning the awd vehicle Honda said the rear hub needed replaced. Low and behold it was not listed as covered because it was not "4WD". Fast forward 1 year later, rear differential is acting up, yes it covered but will cost 200 just...

Clemmie

I took my BMW to get the oil changed and they told me there are a few things going on with the seals and gaskets so I wanted to check my $2300 warranty first called diamond warranty and they told me those aren't covered OK then what is not those about 2k in parts and labor so now I'm canceling the...

brian t
Reliability
1.3 (49 reviews)
1.7 (11 reviews)
Reviewer's quote

DO NOT BUY ANY WARRANTIES FROM WARRANTIES SOLUTIONS THEY WILL DENY CLAIMS AND COME UP WITH SOME BULL WHY THEY SHOULDN'T PAYwarranty solutions claim my low profile tires burnt my transmission...first time hearing that tires will take out a trans on a 2013 Infiniti JX 35i brought my car in to...

gene D

Our journey first started when we bought the car and requested paperwork that showed what our warranty covered and the exclusions. We never received anything.Fast forward a year, and our transmission starts slipping. We have a Volvo, and it has an internal system transmission, so it's a little...

Sugey

Warranty Solutions and Diamond Warranty Pros and Cons

Pros
  • Getting the shaft
  • It was the same as others
  • Excellent 5 year customer 2 vehicles
Cons
  • Manipulative practices on them not paying for covered parts
  • Issue resolution
  • Very poor service
  • Being talked down to and lied to
  • This company

Warranty Solutions and Diamond Warranty Most Positive Reviews

Top rated reviews
5

I made a claim recently and thought the service was great. I had a fan broke and also needed the wiring harness...

5

I have had two warranties with this company and have had no issues whatsoever.
People need to read and demand to be ex...

Warranty Solutions and Diamond Warranty Most Critical Reviews

Lowest rated reviews
1

They will not cover "covered" parts on technicalities, ie for a line that runs off of fuel pump- but that is not sold...

1

I had bought a 2006 F350 6.0 diesel engine and the Diamond Elite Plus Coverage on the same day. The first time that I h...

Warranty Solutions and Diamond Warranty Latest Reviews

Recent published reviews
1

total nightmare! Customer service representatives are rude! Not helpful at all! I have been processing my gap insurance...

Read all 105 reviews

Called for a month about a check they said they mailed two months ago, never received it, and they won't return any of...

Read all 47 reviews

Warranty Solutions and Diamond Warranty Products and Services

Most reviewed product and services
  • Warranty Solutions Car Warranty (37 reviews)
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  • Warranty Solutions Vehicle Service Contract Protection Plan (7 reviews)
  • Diamond Warranty Warranty (21 reviews)
  • Diamond Warranty Car Warranty (9 reviews)
  • Diamond Warranty Auto Claim (1 review)