PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Diamond Resorts International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Diamond Resorts International

Wyndham Hotels And Resorts and Diamond Resorts International Overview

Total reviews
516
292
Company responses
0
0
Issues resolved
1
3

Wyndham Hotels And Resorts and Diamond Resorts International Consumer Ratings

Rank
201 out of 1283 in Hotels and Resorts category
252 out of 1283 in Hotels and Resorts category
Customer service
141 in category
186 in category
Location
162 in category
191 in category
Facilities and Services
149 in category
140 in category
Price Affordability
143 in category
243 in category

Wyndham Hotels And Resorts and Diamond Resorts International Rating Details

Customer service
1.5 (198 reviews)
1.2 (131 reviews)
Reviewer's quote

...The customer service is horrendous on top of this. We this problem fixed now. We do not deserve to be ignored..

Read full review

...Also, when we asked to speak to a supervisor, customer service told us a supervisor would be calling us in 48-72 hours. They haven't..

Read full review
Location
2.6 (181 reviews)
2.3 (95 reviews)
Reviewer's quote

BAM I have an injury at this location wile a guest of Wyndham rewards and the hotel owners and insurance company and Franchisor all left me haging for $26,000 spent out of pocket and medical bills total piled up . I feel its wyndham Rewards who should be responsible for there actions in not keeping...

Read full review

I agreed to purchase a $2,500 sampler package at a DRI (Diamond Resorts International) temporary location on November 5, 2019 but then sent DRI a certified cancellation letter three days later (in compliance with FTC's Cooling Off Rule). Two weeks ago, I received a reply from DRI that they denied...

Read full review
Facilities and Services
1.8 (171 reviews)
1.9 (108 reviews)
Reviewer's quote

If his shuttle is not for the services of EVERY hotel guest, than Wyndham needs a new contract, NOT only for Crewtell, but for EVERY individual. If I experience any harassment or retaliation, I have already saved a copy of this correspondence for legal purposes. I only want to excercise my freedom...

Read full review

...I want them to Finish the job - bc the services that were agreed upon were not completed. I want my 7 nights free of charge in GREECE as promised. I also want these people out of business for ripping innocent people off...

Read full review
Price Affordability
2.1 (168 reviews)
1.4 (110 reviews)
Reviewer's quote

We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

Read full review

We were told that the bike tour typically costs close to $400 for 2 people; we had a $50 voucher that would bring the price down to $350. We were told that if we went to a 2-hour time share presentation, the bike tour would only cost us $70. We were also told that we would get this discount right...

Read full review

Wyndham Hotels And Resorts and Diamond Resorts International Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
  • Little
  • Great vacation location
  • Vacationing
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Fraudulent advertising
  • No product value
  • Beeing not honest

Wyndham Hotels And Resorts and Diamond Resorts International Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

Read full review
5

My wife and I are platinum members (50,000 points +) When we arrived at the Desert Paradise Resort in Las Vegas we went...

Read full review
5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

Read full review
5

We are currently Gold members that attended a informational meeting while staying at the Desert Paradise in Las Vegas. I...

Read full review

Wyndham Hotels And Resorts and Diamond Resorts International Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

Read full review
1

During our vacation to Vegas, we got invited for a presentation where we were offered a lifetime vacation. The sales per...

Read full review
1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

Read full review
1

Constant pressure sales tactics - they sucker you in to this sales presentation and won't let you leave until you cave...

Read full review

Wyndham Hotels And Resorts and Diamond Resorts International Latest Reviews

Recent published reviews
1.8

I got room with hot tub it was the most horrible room I've ever stayed in

Read full review
No votes

Hotel Mgr. Elizabeth was coherent with the problems of our suite that deprived of us getting a good night's sleep during...

Read full review
No votes

Staff and other guests not wearing masks.
Also very dirty and unappealing grounds.

Read full review
No votes

DOI just want to give them back my points and be out of this nightmare!! I have health issues and need to get health...

Read full review

Wyndham Hotels And Resorts and Diamond Resorts International Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (71 reviews)
  • Wyndham Hotels And Resorts Customer Care (47 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Diamond Resorts International Vacation Ownership (96 reviews)
  • Diamond Resorts International Customer Care (34 reviews)
  • Diamond Resorts International Timeshare Selling (23 reviews)