PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wyndham Hotels And Resorts and Diamond Resorts International as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wyndham Hotels And Resorts
Diamond Resorts International

Wyndham Hotels And Resorts and Diamond Resorts International Overview

Total reviews 524 295
Company responses 0 0
Issues resolved 1 4

Wyndham Hotels And Resorts and Diamond Resorts International Consumer Ratings

Rank
206 out of 1186 in Hotels and Resorts category
259 out of 1186 in Hotels and Resorts category
Customer service
No votes
190 in category
Facilities and Services
No votes
135 in category
Price Affordability
No votes
250 in category
Quality of Accommodation
No votes
98 in category

Wyndham Hotels And Resorts and Diamond Resorts International Rating Details

Customer service
No votes
1.2 (136 reviews)
Reviewer's quote

...Cost me over $2000 for that week from *** Customer service was non-existent. Employees treated me like an intruder rather than a guest because I look different and have a different sounding name. Security interrogated me, publicly humiliated me, and staff lied to me on multiple occasions...

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...Also, when we asked to speak to a supervisor, customer service told us a supervisor would be calling us in 48-72 hours. They haven't..

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Facilities and Services
No votes
1.9 (111 reviews)
Reviewer's quote

m he comes down here beating on the door and steaming his head off This place is seriously a disaster and I'm surprised the health and human services haven't shut it down I am fixing to get a hold of the better business bureau and the TX health and human services This place is beyond repairable and...

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...I want them to Finish the job - bc the services that were agreed upon were not completed. I want my 7 nights free of charge in GREECE as promised. I also want these people out of business for ripping innocent people off...

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Price Affordability
No votes
1.4 (117 reviews)
Reviewer's quote

We pay a hefty price tag for 'priority booking" over non-owners and that is a load of crap. They can get in and I can not. What we pay each month in maintenance would get us a nice 12-day vacation, however, I can only get 4 days with the points I have so the mortgages that I pay for providing me...

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We were told that the bike tour typically costs close to $400 for 2 people; we had a $50 voucher that would bring the price down to $350. We were told that if we went to a 2-hour time share presentation, the bike tour would only cost us $70. We were also told that we would get this discount right...

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Quality of Accommodation
No votes
2 (111 reviews)
Reviewer's quote

I am sometimes allowed a little better quality room, but never an upgrade to anything resembling a suite. I am never given the bonus points I am promised at check-in and I was recently charged three times for a one night stay due to having to pay for my stay and my points were initially taken for...

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With the last few years of usage we have noted a lot of negative changes in the quality of the services and condition of the floating ocean front rooms we stayed at and the facility as a whole. With this year's reservation we requested (in writing on-line and at the front desk with check in) a...

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Wyndham Hotels And Resorts and Diamond Resorts International Pros and Cons

Pros
  • Sheets and towels were white
  • Rooms are always clean and nice
  • Front desk staff
  • Little
  • Great vacation location
  • Our suite my problem was with the vacation sale department
Cons
  • Customer service
  • Deception
  • Room was not clean and smells bad
  • Fraudulent advertising
  • No product value
  • Beeing not honest

Wyndham Hotels And Resorts and Diamond Resorts International Most Positive Reviews

Top rated reviews
5

Wow, I'm just shocked that somebody would get that low and audio record people they work with. I left jobs in the past w...

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5

My wife and I are platinum members (50,000 points +) When we arrived at the Desert Paradise Resort in Las Vegas we went...

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5

Many things have happened. I.e, putting us up in a hotel where our room's toilet overflowed and they expected us to...

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5

We are currently Gold members that attended a informational meeting while staying at the Desert Paradise in Las Vegas. I...

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Wyndham Hotels And Resorts and Diamond Resorts International Most Critical Reviews

Lowest rated reviews
1

We signed on for a timeshare presentation in Las Vegas because we were PROMISED tickets to Donny and Marie, and these...

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1

During our vacation to Vegas, we got invited for a presentation where we were offered a lifetime vacation. The sales per...

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1

https://www.facebook.com/WyndhamHotelLiers Visit my site and Like the page. I have also been lied to and pressured into...

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1

Constant pressure sales tactics - they sucker you in to this sales presentation and won't let you leave until you cave...

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Wyndham Hotels And Resorts and Diamond Resorts International Latest Reviews

Recent published reviews
1

The lobby/office smelled like pot, cigarettes, and bad incense. The room was filthy, dried food on the floor and walls,...

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1

never again, it's the worst experience of my life . Cost a lot and a lot of money and the shower and furniture was not...

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3

Issue was resolved with a response from the company from an email that I sent directly to them.

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1.8

I own Diamond resorts, After a long sales presentation where we said no, a specialist sold us a sample package. We...

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Wyndham Hotels And Resorts and Diamond Resorts International Products and Services

Most reviewed product and services
  • Wyndham Hotels And Resorts Room (73 reviews)
  • Wyndham Hotels And Resorts Sanitary Conditions (31 reviews)
  • Wyndham Hotels And Resorts Vacation Ownership (29 reviews)
  • Diamond Resorts International Vacation Ownership (101 reviews)
  • Diamond Resorts International Timeshare Selling (23 reviews)
  • Diamond Resorts International Vacation Package (15 reviews)