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Westgate Resorts
Diamond Resorts International

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Westgate Resorts

Westgate Resorts

1.9
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 612 TOTAL REVIEWS
Rank
168 out of 1892
in Hotels and Resorts category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Facilities and Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    14
  • SUCCESSFUL
    57%
  • AVG CALL DURATION
    03:35
  • ISSUES RESOLVED
    33%
Top Products and Services
2.1
165 reviews
2
41 reviews
1.7
31 reviews
Diamond Resorts International

Diamond Resorts International

1.6
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 238 TOTAL REVIEWS
Rank
236 out of 1892
in Hotels and Resorts category
Rating Details
Customer service
Staff
Exchange, Refund and Cancellation Policy
Facilities and Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    214
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    04:04
  • ISSUES RESOLVED
    13%
Top Products and Services
1.6
83 reviews
2.1
31 reviews
1.6
19 reviews

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