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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.6
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Great vacation location 1
  • Vacationing 1
  • Spending time with my family 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Being ripped off3
  • Price gouging3
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 525 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $7.1K AVERAGE LOSS
2.0
Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Website
  • Location 11
  • Amenities 7
  • Northing 6
  • Nice facility 5
  • Places showed to us 5

Customers don't like

  • Fees4
  • Service3
  • Your pushy sales men that dont take no for answer3
  • Stretch of the truth2
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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