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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Vacationing 1
  • Spending time with my family 1
  • Great vacation location 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Price gouging3
  • Being ripped off3
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Westgate Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 541 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.1K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Location 12
  • Amenities 7
  • Places showed to us 5
  • Northing 5
  • Nice facility 5

Customers don't like

  • Fees4
  • Your pushy sales men that dont take no for answer3
  • Service3
  • Dirty room3
  • Very poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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