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Diamond Resorts International

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $580K CLAIMED LOSSES
  • $11.6K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
Location
  • Little 3
  • Spending time with my family 2
  • Resort vacationing 2
  • Vacationing 1
  • Great vacation location 1

Customers don't like

  • No product value7
  • Fraudulent advertising6
  • Beeing not honest5
  • Misrepresentations4
  • Do not live up to contract4
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Vida Vacations

Hotels and Resorts
  • 14 ISSUES RESOLVED
  • 251 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $15.5K AVERAGE LOSS
2.2
Customer service
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
Location
  • Beautiful location 12
  • Waiters 6
  • Pool 6
  • Overall grounds and safe environment 6
  • People at the front desk 5

Customers don't like

  • Sales pitch6
  • Sales staff5
  • Being misleaded5
  • Being mislead5
  • Being misled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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