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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Resort vacationing 2
  • Spending time with my family 1

Customers don't like

  • Fraudulent advertising8
  • Do not live up to contact8
  • Do not live up to contract7
  • No product value7
  • Price gouging4
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Vida Vacations

Hotels and Resorts
  • 13 ISSUES RESOLVED
  • 226 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
2.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Beautiful location 11
  • Pool 6
  • People at the front desk 5
  • Waiters 5
  • Service staff 4

Customers don't like

  • Being misleaded15
  • Being mislead9
  • Unrelenting sales people tactics9
  • Staff8
  • Sales staff7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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