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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Resort vacationing 2
  • Great vacation location 1
  • Vacationing 1
  • Spending time with my family 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Being ripped off3
  • Price gouging3
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Vida Vacations

Hotels and Resorts
  • 13 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $15.9K AVERAGE LOSS
2.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Beautiful location 11
  • Pool 6
  • People at the front desk 5
  • Waiters 5
  • Service staff 4

Customers don't like

  • Sales pitch6
  • Being mislead5
  • Being misleaded5
  • Sales staff5
  • Being misled4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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