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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 86 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Great vacation location 1
  • Vacationing 1
  • Spending time with my family 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Being ripped off3
  • Price gouging3
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 808 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $8.4K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Locations 9
  • Location 7
  • Beautiful place 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said8
  • Breach of contract4
  • Misleading sales tactics4
  • No cancellation option4
  • That now we have to get attorney against silverleaf4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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