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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Resort vacationing 2
  • Spending time with my family 1

Customers don't like

  • Fraudulent advertising8
  • Do not live up to contact8
  • Do not live up to contract7
  • No product value7
  • Price gouging4
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Silverleaf Resorts

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 777 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $8.3K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Locations 9
  • Beautiful place 4
  • Location 4
  • Facilities 3
  • Way our family was originally treated 2

Customers don't like

  • Not delivered what was said17
  • Terrible service9
  • Misleading sales tactics8
  • That now we have to get attorney against silverleaf6
  • Unauthorized charges6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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