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Diamond Resorts International

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $11.8K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
Location
  • Little 3
  • Resort vacationing 2
  • Vacationing 1
  • Spending time with my family 1
  • Great vacation location 1

Customers don't like

  • No product value6
  • Fraudulent advertising6
  • Beeing not honest5
  • Do not live up to contract4
  • Way of treating people3
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Rci Timeshare

Hotels and Resorts
  • 0 ISSUES RESOLVED
  • 230 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $8.6K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
Location
  • Housekeeping and front desk staff 2
  • Buying 1

Customers don't like

  • Customer service5
  • Customer experience3
  • No availability and fees go up2
  • Lack of timely response2
  • Exchange trade is a joke2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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