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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.2K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
  • Resort vacationing 2
  • Vacationing 1
  • Spending time with my family 1
  • Great vacation location 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Price gouging3
  • Being ripped off3
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Priceline

Travel Agencies
  • 5 ISSUES RESOLVED
  • 1077 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $430 AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
  • Not a thing to like 6
  • Price 3
  • Chat feature 3
  • Ease of booking 2
  • Complete dishonest business model 2

Customers don't like

  • Did not receive refund18
  • Horrible customer service9
  • Given the runaround8
  • Poor phone service6
  • Agents unwilling to help5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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