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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Resort vacationing 2
  • Spending time with my family 1

Customers don't like

  • Fraudulent advertising8
  • Do not live up to contact8
  • Do not live up to contract7
  • No product value7
  • Price gouging4
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Priceline

Hotels and Resorts
  • 4 ISSUES RESOLVED
  • 1003 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $435 AVERAGE LOSS
1.3
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Not a thing to like 5
  • Worst 4
  • Chat feature 3
  • Price 3
  • Ease of booking 2

Customers don't like

  • Horrible customer service35
  • Did not receive refund30
  • Given the runaround15
  • Customer service13
  • Stole my money12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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