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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $12.4K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Great vacation location 1
  • Vacationing 1
  • Spending time with my family 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Being ripped off3
  • Price gouging3
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Interval International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $5.9K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Past resort vacations 5
  • what they advertised 2
  • Manager taking full responsibilty 1
  • What they advertised to be true 1
  • Room we had 1

Customers don't like

  • Customer service11
  • Fraudulent promises not fulfilled8
  • I am so frustrated with our exchange6
  • Less exchange more getaway cost4
  • No trading availability4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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