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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $12.1K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
  • Resort vacationing 2
  • Vacationing 1
  • Spending time with my family 1
  • Little 1
  • Great vacation location 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Price gouging3
  • Being ripped off3
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Flipkey

Travel
  • 7 ISSUES RESOLVED
  • 265 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Website
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Website generates alot of inquiries 3
  • Number of inquiries i receive 3

Customers don't like

  • Poor customer service18
  • Website12
  • Broken website9
  • Mobile application6
  • Ownership communication restrictions3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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