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Diamond Resorts International

Hotels and Resorts
  • 1 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $11.5K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Spending time with my family 1

Customers don't like

  • Do not live up to contact8
  • Do not live up to contract6
  • Fraudulent advertising6
  • No product value4
  • Price gouging4
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Flipkey

Hotels and Resorts
  • 5 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.3K AVERAGE LOSS
1.5
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Old flipkey 10
  • Old practices 8
  • Ease of use of website 4
  • Number of inquiries i receive 3
  • Website generates alot of inquiries 2

Customers don't like

  • Poor customer service37
  • Broken website21
  • Website19
  • Mobile application11
  • Customer service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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