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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $11.9K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Spending time with my family 1

Customers don't like

  • Fraudulent advertising8
  • Do not live up to contact8
  • Do not live up to contract7
  • No product value7
  • Price gouging4
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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $6.9K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Lies6
  • Customer service6
  • Poor customer service5
  • Time wasted on phone lies5
  • Website usability3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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