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Diamond Resorts International

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $11.8K AVERAGE LOSS

Not enough votes to show an average rating

Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Little 3
  • Resort vacationing 2
  • Vacationing 1
  • Spending time with my family 1
  • Great vacation location 1

Customers don't like

  • No product value6
  • Fraudulent advertising6
  • Beeing not honest5
  • Do not live up to contract4
  • Way of treating people3
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Festiva

Hotels and Resorts
Has verified representatives
  • 3 ISSUES RESOLVED
  • 84 COMPANY RESPONSES
  • 385 TOTAL REVIEWS
  • $980K CLAIMED LOSSES
  • $7.1K AVERAGE LOSS

Not enough votes to show an average rating

Staff
Customer service
Exchange, Refund and Cancellation Policy
Location
Billing Practices
  • Location 5
  • Parking 4
  • Customer service 3
  • Savings 2
  • Front desk attendants 2

Customers don't like

  • Customer service12
  • Time wasted on phone lies4
  • Trying to charge inappropriate fees3
  • Eventual scam3
  • Deceitfulness the company uses3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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