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Diamond Resorts International

Hotels and Resorts
  • 2 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $11.2K AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Resort vacationing 2
  • Spending time with my family 1

Customers don't like

  • No product value6
  • Fraudulent advertising5
  • Do not live up to contract4
  • Being ripped off3
  • Price gouging3
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Festiva

Hotels and Resorts
  • 3 ISSUES RESOLVED
  • 362 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $7K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Location
Website
  • Location 5
  • Parking 4
  • Customer service 3
  • Employees 2
  • Savings 2

Customers don't like

  • Time wasted on phone lies3
  • Deceitfulness the company uses2
  • Eventual scam2
  • Poor customer service2
  • Trying to charge inappropriate fees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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