PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wine Enthusiast and DHL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wine Enthusiast
DHL

Wine Enthusiast and DHL Overview

Total reviews 15 844
Company responses 0 0
Issues resolved 0 6

Wine Enthusiast and DHL Consumer Ratings

Rank
74 out of 284 in Kitchen and Cooking category
204 out of 1060 in Transportation and Logistics category
Customer service
50 in category
146 in category
Value for money
53 in category
136 in category
Exchange, Refund and Cancellation Policy
47 in category
123 in category
Product or Service Quality
52 in category
134 in category

Wine Enthusiast and DHL Rating Details

Customer service
1 (4 reviews)
1.2 (234 reviews)
Reviewer's quote

...They have a Customer Service number but it tells you to send them an email..

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I call customer service to be told they have no idea when its going to be delivery today or maybe tomorrow. They could not give me no information only that it was out for delivery. They could not even tell me that if the item was still going to be delivered or until what time I should imagine it...

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Value for money
1 (3 reviews)
1.2 (125 reviews)
Reviewer's quote

No one has solved my issue or did anything to try to help. My cellar is not working and the is not cooling. The least you can do is send a tech guy to test the unit or send me a replacement.

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...ave been waiting for many weeks for a parcel to arrive in France from America, I realise there is a problem due to the chinese virus problem, but for a parcel value of $25 plus shipping, I am being charged over 30 euros, I have had numerous Emails saying that there has been an attempted delivery, but when I point out ...

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Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.2 (143 reviews)
Reviewer's quote

I purchased 3 items for Christmas. 5 days later one item arrives but the other two are out of stock. They had them in stock when I ordered, but apparently they use a Compac computer to manage orders and do nothing in real time. Customer service is useless. I'll never buy from them again.

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...You can file a claim with them, and they should be able to send you a replacement or refund. I apologize for any inconveniences this may have caused you. I will be closing the inquiry with no further follow up...

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Product or Service Quality
1 (2 reviews)
1.3 (170 reviews)
Reviewer's quote

No items

...Im honestly not happy with the service..

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Wine Enthusiast and DHL Pros and Cons

Pros
  • Good advertising
  • Never again
  • Disgraceful
  • Lie to cunsumer
Cons
  • No customer service
  • Unhelpful customer service
  • Products breaking fast
  • Customer service
  • Service
  • Slow shipping

Wine Enthusiast and DHL Most Positive Reviews

Top rated reviews
No votes
5

Hi everyone! I just would like to share my wonderful exp with DHL SOHAR Oman. THANK YOU wouldn't be enough. This...

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No votes
5

What I think a lot of people misunderstand about DHL is there are separate DHL divisions. If your package is being...

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Wine Enthusiast and DHL Most Critical Reviews

Lowest rated reviews
1

I ordered several wine decanters, and got an immediate email confirmation of order. One day later realized they badly...

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1

I SENT MY SHIPMENT FROM CANADA TO FRANCE MORE THAN A WEEK IN ADVANCE - PAID FOR PRIORITY SHIPMENT. IT ARRIVES FRIDAY,...

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1

Easy and good to put in but when the 166 bottle fridge broke I couldn’t get any help

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1

My order was wrongly sent to ANOTHER COUNTRY! 10 days since I ordered the package and it is still not here! At the first...

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Wine Enthusiast and DHL Latest Reviews

Recent published reviews
No votes

Bought an Artevino $2,359 unit from Costco. While my credit card was billed I received NO information from Costco, Wine...

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1

I have been waiting for many weeks for a parcel to arrive in France from America, I realise there is a problem due to...

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No votes

Looking for an ETA for PO #144097521,
Customer : Robert, Customer Impressions
Thanks for your help,
-Michael Hayes

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1

Does DHL compton have issues with not replying to enquiries and being complicit to stealing goods while writing them off...

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Wine Enthusiast and DHL Products and Services

Most reviewed product and services
  • Wine Enthusiast Customer Care (2 reviews)
  • Wine Enthusiast Delivery Service (2 reviews)
  • Dhl Delivery Service (349 reviews)
  • Dhl Shipping Service (75 reviews)
  • Dhl Express Delivery Service (35 reviews)