PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usps and DHL as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Usps
DHL

Usps and DHL Overview

Total reviews
2580
813
Company responses
0
0
Issues resolved
18
5

Usps was first mentioned on PissedConsumer on Sep 6, 2007 and since then this brand received 2580 reviews. It is 1767 reviews more than DHL received since Jun 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Usps customer support team and DHL customer service.

Usps and DHL Consumer Ratings

Rank
9 out of 249 in Post category
182 out of 1687 in Transportation and Logistics category
Customer service
7 in category
135 in category
Turnaround Time
9 in category
117 in category
Website
7 in category
157 in category

Usps and DHL Rating Details

Customer service
1.4 (749 reviews)
1.2 (221 reviews)
Reviewer's quote

They ship for AMAZON. They consistently do not deliver on time or my packages are lost. They make me pickup packages at their location. The whole reason for online orders is on time trust and to my door delivery. I have complained to no avail.

PissedConsumer1719004

I call customer service to be told they have no idea when its going to be delivery today or maybe tomorrow. They could not give me no information only that it was out for delivery. They could not even tell me that if the item was still going to be delivered or until what time I should imagine it...

Gabriel C
Turnaround Time
1.4 (686 reviews)
1.2 (161 reviews)
Reviewer's quote

...this old hog wasted my time . refused to call a supervisor and the supervisor was so ignorant to walk around for 5 minutes before he was king to talk to me. that is so wrong...

jon f

It's been over a month and they couldn't deliver a parcel. They charge for the home delivery but always force customer to pick up from the branch by delaying the delivery. I had a worst experience ever with DHL. I must have called their customer care more than 20 times. They are trained to...

PissedConsumer1160506
Website
2 (664 reviews)
1.5 (165 reviews)
Reviewer's quote

12 days and the postal website (tracking number) still says "in transit to next facility" . Christmas didn't wait however and i was forced to go to the Christmas gathering with a pronouncement that his present is "in transit". Bottom line - add me to the ever growing list of people who are...

Jeffrey M

... a notice, they say they dropped the parcel on her front door ! (NSR), customer service says I should have specified 'signature only' god knows where in their website ! They ruined my week. I believe they themselves stole it, she was only away for 2hrs....

Pat M

Usps and DHL Pros and Cons

Pros
  • Mail delivery person
  • Local post office
  • Usually good delivery
  • Never again
  • Lie to cunsumer
  • False
Cons
  • Customer service
  • Delivery time
  • Do not return calls
  • Customer service
  • Service
  • Slow shipping

Usps and DHL Most Positive Reviews

Top rated reviews
5

I sent a package via Priority Mail from my address to myself, just to see what would happen! Sure enough, the package ar...

5

Hi everyone! I just would like to share my wonderful exp with DHL SOHAR Oman. THANK YOU wouldn't be enough. This...

Usps and DHL Most Critical Reviews

Lowest rated reviews
1

Hi,

I have an item of an order placed more than a month ago and it did not get out of the United States yet, and the co...

1

I SENT MY SHIPMENT FROM CANADA TO FRANCE MORE THAN A WEEK IN ADVANCE - PAID FOR PRIORITY SHIPMENT. IT ARRIVES FRIDAY,...

Usps and DHL Latest Reviews

Recent published reviews

Waited all day for a package delivery. Tracked it online and the delivery time kept changing. Tracked it again at 5.30...

Read all 2580 reviews
1

I purchase glass online and received a text from DHL that item needed a signature and was in route to be delivered at 1p...

Read all 813 reviews

Usps and DHL Products and Services

Most reviewed product and services
  • Usps Delivery Service (774 reviews)
  • Usps Mail Service (561 reviews)
  • Usps Customer Care (74 reviews)
  • Dhl Delivery Service (335 reviews)
  • Dhl Shipping Service (71 reviews)
  • Dhl Customer Care (34 reviews)