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Dhl

Shipping
  • 3 ISSUES RESOLVED
  • 722 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Never again 5
  • Lie to cunsumer 3
  • False 2
  • Color of their van 2
  • Uk customer service more proactive than india 1

Customers don't like

  • Customer service22
  • Service8
  • Slow shipping7
  • Unfriendly staff4
  • Bad on time delivery4
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Ups

Shipping
  • 24 ISSUES RESOLVED
  • 4945 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $928 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service169
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver23
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1410019

Ups is more reliable