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Dhl

Shipping
  • 2 ISSUES RESOLVED
  • 661 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Turnaround Time
Billing Practices
  • Never again 4
  • Lie to cunsumer 3
  • Color of their van 2
  • False 2
  • Uk customer service more proactive than india 1

Customers don't like

  • Service8
  • Slow shipping7
  • Customer service5
  • Bad on time delivery4
  • Unfriendly staff4
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4673 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $914 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Turnaround Time
Billing Practices
  • Tracking tool 22
  • Its just this order i am very upset with ups about 5
  • Tracking our packages 5
  • Phone number to chase up 3
  • Transport time 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Customer service agent30
  • Unethical business practices30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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