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Dhl

Shipping
  • 2 ISSUES RESOLVED
  • 634 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Never again 3
  • Lie to cunsumer 3
  • Color of their van 2
  • Very bad experience 2
  • False 2

Customers don't like

  • Customer service15
  • Service13
  • Slow shipping13
  • Shipping service6
  • Unfriendly staff6
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Ups

Shipping
  • 16 ISSUES RESOLVED
  • 4466 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $927 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Billing Practices
  • Tracking tool 21
  • Awful 5
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 4
  • Very bad 4

Customers don't like

  • Poor customer service141
  • Delivery125
  • Unethical business practices68
  • Customer service agent62
  • Incompetent delivery driver39
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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